International Returns as Buyer? Seller won’t cover option for tracking & insurance

Bought jewelry off of eBay a few weeks ago from a seller in Japan, and seller sent the wrong size. Now I’m trying to return it as I have no use for it and it was $200. But the return process has been a pain. :(

Packed up the original box and took to USPS and was told price was $55 w/ tracking and insurance! (box is like 6x6x6ish and 6oz) This seemed crazy expensive, so I told seller, but they used online shipping calculator saying in an envelope it would be $13.23. I have to repack it (fine) but that option doesn’t have tracking or insurance. But I’m afraid seller won’t cover more then 13.23.

So if I ship in an envelope now, with no tracking or insurance, how risky is that for a return and getting my money back? If it gets lost I’m assuming I’m shit out of luck, or seller could claim it never arrived without tracking info right?

Posted Mar 12, 2020, 6:09 AM UTC

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