Poor Replacement Order Issues?

I just started doing this about 3 weeks ago, no issues with customers and sitting at like 30 batches so far (definitely only doing it maybe 10-15 hours a week)

So with the whole world in a panic, I noticed that even though I have no "chose low quality items" I have two Order issues -> Poor Replacement. When I tap on View Issues, it's blank. I know these came in the past few days after the region basically ran out of TP and sanitizer, but even when a customer's 24 roll of TP was out, I would replace it with whatever is in stock and wait for the customer to give the OK (usually they're just happy they're getting a few rolls).

Do I ignore these? Is IC even going to consider the fact that people are panic buying and no one is going to buy 5 packages of toilet paper, especially when the stores are limiting two?