r/paxful•
okBrexit

NEW APP UPDATE REMOVED MY ABILITY TO TALK TO SUPPORT URGENT

Bug Report :construction:

EDIT: Thankfully my phone was jail broken so I could just downgrade my app with a tweak but this is a horrendous mistake by Paxful so I hope they see this. I would also like for it to be activated on the web version and not just my phone

Hello, the new update deleted the top right corner button where Paxful support could actually help me (because the website chat does literally nothing and nobody ever answers on [email protected] ) Please restore this function I have open disputes my user is frojas798. I was scammed because of a very silly mistake and I need to be communicating with Paxful. PLEASE RESTORE IT PLEASE SOMEONE HELP ME

Posted Apr 19, 2020, 3:03 PM UTC · edited

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Martha_PaxfulMODPaxful Community•

Hello u/okBrexit. To contact our support team from the Paxful app go to > Account > Scroll down until you see the "Other" section > Contact Support.

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