r/Questrade•6 yr. ago

Time for transfers

I know things are a little delayed because of covid, but what have people been experiencing for transfer time? This is TFSA to TFSA

I submitted a transfer April 1st from a different financial institution to both questrade and RBC. RBC took 2 weeks and questrade still hasn't showed up.

I've tried being on the chat several times but I get kicked out after the original screener talks to me and goes to transfer me to someone who can help. (After waiting an hour)

Posted May 11, 2020, 4:22 PM UTC

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0rionis•6 yr. ago

Started my transfer about 2 weeks ago and also still waiting.

John-TeamQuestrade•6 yr. ago

Hi there! It typically takes a month to process, but now with COVID-19, it could take a little longer. Please send us a private message with your email address on file and we'll have our team look into it for you and provide an update. Thanks!

j3ffhr•6 yr. ago

I transferred my RRSP from TDDI in April, and that took less than 2 weeks. 10 days I think.

TFSA, in Feb/March, took more than a month, but there was an issue with my information not being updated on TD side. Once TD fixed it, it was matter of days, as it was already in progress I guess.