I was treated like crap by a post office employee. Has anyone else had a similar experience? Is it worth complaining about?

del: /r/AskUK

[removed]

Posted Jun 23, 2020, 12:25 PM UTC

018
ChrisRR•

I missed the part where you told her you're hard of hearing.

You asked her to repeat it, and she did. I suspect if you had actually told her you were hard of hearing and asked her to speak up then she might have.

6
Snakes_On_A•

Jheez you want someone to lose their job over this?! She wasn’t even actively rude to you, and you don’t mention that you told her that you were hard of hearing. Calm down Karen, there’s no need to be fuming because someone had an arse on during an off day in the middle of a pandemic

6
DoctorLoveMachineOP•

🤨 so the part where she turned heads in the post office by shouting ...slowly: WHEREEEE....ISSS....THE.... PARCEL... GOING....TO

Isn't reason enough to be considered rude?

-2
RedsonOfKyryptonYorkshire•

Rude but not a sackable offence. At no point in your tale did you state you informed her of your hearing impairment.

Maybe she thought you were rude and simply not listening.

6
DoctorLoveMachineOP•

I mean I did say sorry I can't hear you several times. Each time she kept her voice at the same level.

Thing is , people know her as the nasty bitch from the post office. It's not as if it's a one off

0
RedsonOfKyryptonYorkshire•

I think you have taken this way to personally to be honest so far as to be gunning for her job.

Calm down have a cuppa, I can guarantee she ain't thinking about it as much as you are.

3
Quixote0630•

She won't be getting fired based on a customer complaint, not for something like being rude anyway.

Maybe she's just a pissed off about being back at work and having to deal with people given the whole virus thing is still winding down and a bit of a risk.

2
DoctorLoveMachineOP•

She needs taken down a peg or two seriously. I've dealt with lovely staff in there before, but time and time again when I'm in there, even when I see her dealing with customers when I'm in the que, she treats them the same

-4
the_sameness•

She needs taken down a peg or two seriously

Oh wind it in.

5
Quixote0630•

I guess if they receive complaints on a regular basis then they could build up and lead to action.

I question whether she needs to be fired though. People can be arseholes, but I don't think i'd want to take their living away from them for it.

1
GitGudDandyTyne & Wear•

You shouldn't have leant around the screen. Don't do that.

But yes, the miserable person behind the counter was not being helpful at all.

I'm hard of hearing and rely quite heavily on lipreading, and these generally mucky panes of glass aren't helping with that, I just wish some people would raise their voices appropriately.

I had one guy in Aldi lose his rag with me because he was saying something to me over and over again when I was standing at the end of the till waiting for the person infront to move forward two metres.

When I finally got to the till and asked him what he was ranting about, he had been yelling at me to wait for the person in front to move two metres forward... Which I had.

2
DoctorLoveMachineOP•

Yes ofc I shouldn't have done that but she made no attempt at raising her voice at all.

It's a recurring theme in that post office. I've seen people in front of me when I'm in the que getting treated similarly

0
GitGudDandyTyne & Wear•

Yes ofc I shouldn't have done that but she made no attempt at raising her voice at all.

I understand, but that doesn't give you a right to endanger her life.

File your report, lodge a complaint with the manager there as well.

5
PaidTheTrollToll•

A. We're not in America so I'm not arsed about faux smiles and insincere friendliness.

B. Probably, but Post Offices are franchised independent businesses so you need to find the owner of that branch

C. Trying to get someone sacked for a minor slight is a cunts trick. Also the Royal Mail and the Post Office are completely separate businesses.

2
the_sameness•

Hmm...I'm pretty sure I've read this exact rant before, a few months or so back

2
LeardCardiff•

Post office workers do seem to be a particular breed of fucking miserable, along with bus drivers. However this isn't something she should be fired or even suspended over. Get over yourself.

2
OppositeYouth•

Bus drivers just want to drive buses and not be bothered by petty things like stopping to pick up customers

1