Hotpoint IWC71452 ECO UK C error code f2 burned out motor or worn carbon brushes

Solved

I'm trying to diagnose error code f2 (motor jammed or tacho off) on a 5 year old Hotpoint IWC71452 ECO UK C washing machine. When started it hums faintly then stops and flashes an f2 error. I took the back off to check the connections on the motor and all the connections seem good but there was black residue all over the back panel, drum, and around the motor. Is this is just carbon from badly worn brushes or has the motor burned out? Photo of black residue

Posted Jun 23, 2020, 5:29 PM UTC

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SignNotInUseOP•

Small correction its an indesit IWC71452

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SignNotInUseOP•

For anyone thats had this issue turns out a carbon brush had snapped, been eaten by the motor, and jammed the motor. Washing machine owner wanted a higher capacity machine and I didn't fancy replacing the brushes on a machine covered in shredded carbon brush that might not start anyway so it was donated to a local charity thats takes slightly broken large appliances.

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