r/FedEx•
killerofsix

Anyone else's shipment stuck in Newark, NJ?

Ask Customers

I have a package being sent from the US to Canada. The package was sent to Newark, NJ at the end of May. Over a month later and it's still there with no other status updates. Wondering if anyone else is in a similar situation with their package stuck in Newark, NJ?

Posted Jun 30, 2020, 9:45 PM UTC

14
Tcal876FTN - Regulatory Advisor•

That long it's most likely a customs issue.

3
killerofsixOP•

Do you think it's a customs issue I need to resolve, like submitting forms? I've been trying to see if there's something I can action on but I've had zero communication from Fedex and the company I ordered from is also in the dark.

1
Tcal876FTN - Regulatory Advisor•

You just need to call FedEx and talk to a trace agent. They will be the ones that know what's missing.

If nothing is missing and it's just waiting on customs to release FedEx has no control over how long that will take.

3
killerofsixOP•

Cool, thank you very much for the advice!

1