Need some advice

Seeking Advice

So, I was hired by an MSP as an IT Intern in January of 2019. Everyone liked me, and I was apparently capable of handling things most interns for some reason were too incompetent to handle, so when my internship was up they offered me a part-time help desk job with the only stipulation being that I couldn't work more than 32 hours a week, so they didn't have to give me those pesky benefits. I more or less finished school this year(still have a final to take.) So the MSP offered me full-time, $34,000/year, benefits, all that good stuff.

Well, while all this has been happening, MSP was purchased by Bigger MSP. Now the thing is becoming final and MSP is essentially rebranding as Bigger MSP. Well, When Bigger MSP took over payroll, I was informed that they don't do full-time for my position. So I'm being forced back to hourly. I was assured that I would make the same money. I doubt that's the case. There are two reasons to make someone hourly in my mind: Cut their hours, and after you do that, deny them any kind of benefits.

I'm pretty pissed. For the first time in my adult life I felt like I had some financial stability, and appreciated that MSP was treating me like a real-life gosh darn human. Now I feel like I've been kicked in the gut and I want to walk away from it all.

I have a bunch of MS vouchers from school, and honestly at this point I feel like if I quit now, start busting my ass and get my MCSE, I'll be in a much better position than I am now. As it is, I find it hard to study working 40 hours a week. I don't feel like I can study much during work because I can't focus knowing I can get a call at any minute and can't just ignore it. When I'm done with work I have stuff around the house to do, and need to sleep.

Should I quit? Wait until I have my MCSE and another job offer? Something else?

Thanks

Posted Jul 6, 2020, 1:04 PM UTC

1610
NetworkNerd_•

Keep in mind that while continuing to work for the MSP under the current situation may not be exactly what you wanted, it gives you continued experience and some income. I don’t think quitting is the answer...especially with many people out of work in the midst of COVID.

But on the flip side of that, I completely understand it can be challenging to study for a certification while working full time. If you’re on a consistent 40 hour per week schedule, can you dedicate 1-2 hours per day to study (whether before work / after work is best) while you continue to gain experience from the work you are doing? Even if it is 1 hour per day that you protect for study, it’s making progress toward the MCSE.

12
ejfree•

First, I do not advise quitting if you can still get paid at your current job. The current market could make things tough for new opportunities.

Second, update your resume and start looking.

Lastly here is the issue that you need to address.

> As it is, I find it hard to study working 40 hours a week. I don't feel like I can study much during work because I can't focus knowing I can get a call at any minute and can't just ignore it. When I'm done with work I have stuff around the house to do, and need to sleep.

In IT you have to always be learning. Sometimes that means on off hours. Sometimes you figure out how to study or learn at you current job. Regardless, you have to figure that out. There are 24 hours in the day meaning after work you have 16 hours, you can find some time to study something. Well, you can if it is a priority.

Good luck. Peace.

4
deadlunatic•

Being hourly doesn't mean you aren't eligible for benefits. Assuming you work enough hours to be eligible for them. Technically I'm hourly, but it's a full time job with benefits.

3
brrod1717•

Fyi, if you're going for your MCSE you should start now since they're all being retired in Jan

2
buttkingOP•

yeah, and honestly covid helped. As I was finishing school it was kinda like "wait, are we even going to be able to get the certs we're studying for?" and at least some of my vouchers were set to expire until MS extended them because of the pandemic.

1
brrod1717•

I was about to pursue the MCSA at least but idk. I hate MS's 3-exam-one-cert model. I just went for my CCNA instead.

Anyway, in regards to the rest of your post: going back to hourly doesn't necessarily mean you're going to have your hours cut. You should also try and land a new job before leaving. Also, I wouldn't pay too much attention to the people talking about the job market right now. Just within the last month I've been given 2 formal offers (one of which I accepted) as well as 3 last-round interviews which I rejected due to receiving a good offer. It's entirely dependent on your local market, but from what I've seen, IT is recovering quite nicely right now.

1
N7ValiantOSCP, MCSE•

Hard is not impossible. I studied for and took the OSCP (Offensive Security Certified Professional) exam over the course of 6 months while working full time. I think you'd be better off finding an in-house IT position that's less stressful and pays better.

Unless you live in a heavy metro area, the COVID lockdowns should be easing up and companies should be opening up hiring. And if you do live in a heavy metro area, $34k/yr salary is a goddamned joke.

The MCSE without the experience does not get you a better job. It should be considered an investment for the future and not something to get you out of the hole you're in. Find something that pays better (shouldn't be hard, any non-MSP should qualify), then pursue the MCSE.

2
doctorpoosux69•

At my job, everyone is hourly except Supervisors and Management. Granted it's a credit union and we're a 3 person IT team: System Admin, IT Systems Analyst (me), and IT Tech. All 3 of us are hourly, full-time, full benefits, and since we're hourly that opens up the possibility of OT.

I understand your concern but if they are just making you hourly I wouldn't jump to conclusions, of course always update your resume and always look at other possibilities but I wouldn't jump the gun just yet, mergers are always weird. I've been with my currently company for 2 years, I'm not looking to make a move anytime soon but I always keep my resume up to date and I always am looking at other opportunities just to see what's out there.

1
Cool_Internet_Name•

Ahahaha. You weren’t shit. That’s why they offered you shit. As someone who hires people for a living, a company will 100% try to retain a valued employee. You were not that.

0
buttkingOP•

k shortstack

1