Parallels Desktop - Keys not working and serious input latency from their "fix". Help!

Hi all!

After updating to Big Sur, Parallels Desktop is as good as trash. There's a forum thread and a KB that they created on the issue, but I need an actual fix sooner than later, and I'm wondering if anyone has had any luck?

The "fix" they suggest for missing keys is:

From the menu bar click Parallels Desktop icon (II) > Preferences > Shortcuts, then select the VM in question and click the plus button to create the corresponding shortcut for the necessary symbol. Repeat for each symbol that cannot be typed.

But that only gets you so far. Since now the keys will work, but not when pressed consecutively, and sometimes not at all if pressed remotely close to the key-up event from a previous key.

Whenever there's any amount of repeated input from the mouse and keyboard Parallels will slow down and start dropping keys.

Has anyone found an actual fix for this instead of the hacky bullshit key mapping?

EDIT: Forgot to mention, that without their fix, the keys will work fine, with no input lag if you hold down the fn key, but not all keys work with that held down.

Posted Jul 9, 2020, 10:24 PM UTC · edited

25
thesociallyencryptedDEVELOPER BETA•

I have been facing the same issue! Can't type "1" and "t"

2
TorontoDevOP•

Follow the steps in the KB, or my quoted bit, and see if it helps you more than it helped me!

1
TheRealBushwhack•

It’s almost liketheres a disclaimer that says... it’s a beta and you aren’t supposed to install the OS on a production machine because there will be issues... 🤔

1
TorontoDevOP•

Oh I know, but unfortunately I'm in a position where I develop software for Mac, but also develop software for Windows, and need to be on the betas of both.

I know if I want things stable I'd go back to an earlier version, but it's strange only Parallels is having this issue (no problems on VMWare, VirtualBox) and even stranger that holding the fn key makes it stop. I was hoping someone else might have hit this and found a fix.

1
TheRealBushwhack•

God speedz

1