r/halifax•
Lextastic

Eastlink text down?

Is anyone else having this issue? None of my SMS texts are going through. iMessages are working (on data) so it seems to be a text issue. I tried resetting and turning my network on/off and no dice.

Posted Jul 23, 2020, 10:39 PM UTC

26
sinkingviking•

https://downdetector.ca/ is a great way to know if things are messed up on services, video games, etc. I always try to tell people about it because it doesn't seem very well known.

3
LextasticOP•

I didn’t know this existed. I constantly use the “is it down” website. Had no clue it existed for phones!

1
tiberria•

Eastlink was down for a couple hours - including making cell phone calls - every call I made was giving a "call failed" error. I was able to get around it and still get it to work by changing the carrier in phone settings from Eastlink to Eastlink-EXT1. By doing that, I think you force your phone to connect to a Bell or Rogers tower (and Eastlink has those because you need to be able to roam to them automatically when outside of Eastlink's narrow coverage area).

To get to that option (on iOS at least), go to Settings - Cellular - Network Selection - Unselected Automatic Network Selection, and selected Eastlink-EXT1.

3
LextasticOP•

Oh wow, thanks! That helped!

1
lbertz•

Yup. My texts are going through but I can’t phone anyone or receive calls. Called 611 and that went through and it says there’s a service disruption in NS and NB or something

2
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[deleted]•

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1