Unable to contact support, account stolen.
My 10+ year old psn account has been stolen and I have no longer access to it because they have changed the mail address linked to it. I've read everywhere that I need to contact support by phone, I've been calling for 4 days now at least a hundred times per day and every single time I got an automated reply saying that the line is busy and it hungs up.
I'm desperate and don't know what to do. I'm from Spain and am calling to the correct number I got from Playstation site and Twitter. Is there anything else I can do beside keep calling?
Posted Sep 17, 2020, 9:05 AM UTC
03
Try live chat, make sure you have details about your account, purchases, emails etc. If need be make a new account just to contact support in case the stolen account details have been changed. If you get your account back enable two factor authentication.
This looks helpful, it's not open yet but it even has the info they need for stolen accounts, will try as soon as they're available. Thank you!