Source
r/Visible•
coldcall42

Just switched to visible and it went super smooth.

I had a terrible experience going from Xfinity Mobile to Verizon last year-- it resulted in a week of no service, daily calls to customer service and then a very screwed up bill for months that i eventually just gave up trying to fully fix. They blamed it on that i was going from a verizon mvno to verizon, so i was afraid I was going to have a similiar experience going from verizon to another verizon mvno (visible).

​

But everythign was super smooth and transparent through the app. Bought iphone 12, got all promotions, popped in new sim and within minutes was working flawlessly on visible.

​

I just wanted to post this because I've dealt with multiple wireless carriers and they all are going downhill fast as far as customer service and smoothness of onboarding. So this was a nice relief.

Posted Oct 28, 2020, 2:17 PM UTC · edited

3645
Peterfield53•

Most users do well with Visible. My wife has been very happy with it and if she wasn’t, I’d be the first to know.

12
nereuszeer•

I'm glad I'm not the only one that uses his wife to test the greatness of a carrier.

7
Aquarium1996•

Visible is not an mvno of Verizon. They are the new prepaid brand of Verizon

5
Th0t_mole5ter•

the process is mostly a lottery. It could either go super well or extremely bad. Applies to all carriers

5
For-the-wolf-•

Literally just threw in my new visible Sim and came on here to write how easy it was, only to see yours first.

4
spectrumRedd•

what phone are you using?

2
For-the-wolf-•

IPhone 12 pro

2
spectrumRedd•

Anybody not have a new thousand dollar iphone, I'll accept iphone se2

4
For-the-wolf-•

Jokes on you I payed $619 for it

2
ItzHaunter•

LG G8X here and I popped the SIM in a week ago with everything working fine.

2
Swastik496•

Activated an SE2 in may. Went smoothly. Got $200 MC. Will activate an iPhone 12 Pro on Friday. Should go smooth.

1
[deleted]•

How’s the cell service

3
coldcall42OP•

Exactly the same if not better than my verizon service I had, which is good/great where I live-- better than any other alternatives. I'm in a suburb of Minneapolis about 30 min away.

3
scottisheree•

Same here I just ported from t mobile n it’s working flawlessly

2
MintChocoDanbo•

Happy Cake day!

2
scottisheree•

Thanks 😊

1
MintChocoDanbo•

You're very welcome! I hope the rest of your day is great!

2
scottisheree•

Great thanks

1
rocket31337•

I ported from Spectrum Mobile and was surprised how awesome it went. I’m very happy with Visible I just want my 5g :)

1
Aquarium1996•

You will get actually less coverage with visible as they don’t roam. Unless where you are , you have great native 4glte from Verizon Spectrum doesn’t have a network. They are an mvno of Verizon. But they do allow you to roam with Verizon roaming partners

2
rocket31337•

I have Dent Mobile on an eSIM and can activate that if Visible doesn’t have coverage someplace. The eSIM lasts a year with them

1
newyorkrican76•

Great service up here in upstate new york 👍

1
MartyMar151•

How do I apply? Any links you can forward?

1
Goldstein1997•

Hi could you tell me what promotions you availed? I’ll be moving to the US soon (don’t have any US sim now) and plan to buy a 12 mini and use Visible

1
RiceTechie•

Use promotion code vis20.

2
Goldstein1997•

While buying a locked iPhone 12 from Visible?

1
RiceTechie•

Visible only sells unlocked phones. vis20 will discount $20 off your first payment and allow you to get the prepaid card promotion.

2
loompaoom•

I was not allowed to use vis20 and still get the MasterCard.

1
Aquarium1996•

If you use vis20. You CAN NOT get the $100 port in prepaid card

1
DoctorDougie•

I had the same experience...bought a phone and service...got them the next business day...plugged in the SIM...ready to go.

1
belbers9715Visible Member•

I also went from a Verizon postpaid plan to Visible last week. I had no issues and the port went flawlessly. Haven’t had the service that long yet obviously, but so far so good. I can live with being deprioritized if it means $25/mo.

1
itskeke•

Awesome! I'm thinking of doing the same

1
MtnManJoe1946•

I have had two phones with visible for a while now-the first one was a ZTE A7- for my Wife, that I actually ported a number to, and that was a little goofy, but within a couple of days it was all good

and the second one was also an A7 which I didn't Port I just accepted a new number, and that just went through boom boom-later I switched my phone to a Galaxy a50, and that went right through without a flaw

I have dealt with visible online support several times, always with great results!

1
freakonomics101Early Access Member•

I have ported a total of 6 lines to Visible since June 2019. Have never had activation issues with any.... and all were pretty quick. Last two were not even 2 minutes for activation after setup in the app.... very impressive!

1
spectrumRedd•

Please tell us what phones you used and what previous Carrie r, thanks. I am pulling my hair out over my moto g8 power .

1
spectrumRedd•

Please tell us what phones you used and what previous Carrie r, thanks. I am pulling my hair out over my moto g8 power .

1
dlp88•

would anybody like to join my party? I need one more member to get to $25

1
FlagMarc•

There is a sub-reddit for party pay requests.

1
coldcall42OP•

R/VisiblePartyPay

Seems like they get filled within a day.

1
MorningStar360•

On day three of my Visible service and it’s been great. Ordered a SIM card on a Friday and got it the following Monday and was up and online within two hours of getting the sim put into an old iPhone 6. Only hiccup was having to call up AT&T to request them to unlock the iPhone as my wife had gotten it when they had a special maybe a year or so back and perhaps the only reason they unlocked it without any push back was because she is still using them...

Anyway after a quick phone call to request an unlock the phone was up and online within minutes. My wife’s friends turned us onto Visible and have one spot open on their party plan so hopefully soon my wife will jump on that for $25 a month versus her current $70 AT&T plan.

1
spectrumRedd•

good to know it works on an iPhone 12 for 800 bucks. we can all afford that!

-2
Aquarium1996•

You can get iphone 12 for under $700

1
1stlink•

Ok, please give details. I intend to purchase a 12 mini w/veteran discount from Apple unless Visible offers better.
Someone above said they paid $619 for 12 Pro. No details provided.

1
Aquarium1996•

It's because they have a device to trade in

1