Touchdown at end of half or game freezes game in connected franchise

This has happened multiple times to me. I score with 0:00 left on the clock at the end of the half or game and then I don’t have any plays pop up for the extra point. I sit and wait for the play clock to expire but it stops at 1 second and won’t give me a penalty. If I quit out of the game it doesn’t allow me to resume it and I lose all of my stats for the game. Does anyone know how to fix this?