Bought the CE, 17 digits printed on redemption card, 2 week wait time for resolution?
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Posted Dec 11, 2020, 3:04 AM UTC
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Wait wtf?! Two weeks? Really? I'd argue that "false advertisement" would be a higher prio item to fix. Maybe I should update my ticket with that line
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Same issue here. Not happy about it.
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But where did you get that 2 week timeline?
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Meanwhile My ticket hasn't even been looked at, my automated reply was still 12-24h
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Same.
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I have the same problem. Scratch-off code is 21 digits long and a GOG rep even posted it in a previous thread, saying it is fake. I bought from an official retailer listed on the cyberpunk website and this still happened. Seems like a manufacturing issue on CDPR's end. No reply to my ticket yet (submitted about 12h ago).
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I don't think it's CDPR, I think this is fully on Bandai-Namco and GOG. CDPR has next to nothing to do with keygens I'd think
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GOG is CDPR group, though.
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On launch day everyone kept buying and refunding repeatedly
They’re swarmed with tickets
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Could be, but 'Our retail codes don't work' should have priority over 'I want my money back'.
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They gave you a timetable of how long it would take? What was their reply of "why 2 weeks"?
That's some insanely shitty luck you got on the code.
Minimum 2 weeks just to even look at the ticket. Misprinted codes should be a priority not a '2 weeks or more' thing
So you are assuming they won't look at it for 2 weeks? I had thought they told you 2 weeks somewhere in that. But yeah, that's still shitty. They should be ontop of that. All assuming you given them proof of purchase and what not.
No, they sent out an automated reply that it'll be at minimum 2 weeks before they even look at the ticket. This isn't baseless, this is going by what GOG is stating.
They were not prepared! - Illidan - Michael Scott.