Logged onto my rs3 acc just for a bit of nostalgia, but this is a bit off putting. Any way to appeal??
Posted Dec 16, 2020, 2:25 PM UTC
1218
You can email support. I did that with my old account and got it unbanned.
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Whats the email please, couldnt find it anywhere
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just dispute it, I have several perm and temp mutes on my account, every one of them overturned within 24hrs of dispute. I have sad some really bad shit, so if I can get unmuted im pretty sure you can
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I cant dispute, when I click into the mute it wont allow me to dispute or appeal it at all. Any suggestions?
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Via the official support page
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The official support page redirects you back to the account status page, and theres no appeal button there at all :( What should I do?
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I heard making it mems lets you dispute it, im not 100% though
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[deleted]
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How sure are you? I’ve emailed jagex about my perm mute and they told me to make it members and then I can appeal it so
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[deleted]
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So you emailed jagex and they told you to pay $11 so you can submit an appeal?
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Yeah i think so lol
EDIT: Part of the email. As your account currently has an active mute and not a ban in place, you can appeal this if you are a member by submitting an appeal from the Account History section of the RuneScape website.
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Try twitter
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unfortunately I dont have twitter, would you like to post about it for me :D <3
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I think permanent mute is kinda excessive anyway.
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There's a link in the rs3 support pages to appeal mutes (not in the ban center), however you NEED membership to appeal a mute.
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[deleted]
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We've had loads of cases lately where perma ban/mutes have been overturned and players can get their accounts back. I'm guessing it is an unadvertised policy change to allow older players to return to the game.
People have thanked Jagex here on reddit for their accounts being restored with the J-mods in a bunch of cases replying to them wishing them the best.
How do i get mine unmuted then, there is no appeal option in account status and when I go through the support centre it just redirects me back to account status
You need to dig through the support section of the website until you get the form to contact a j-mod. A good way is to go through billing asking for a refund. You don't have to put anything into the fields asking for credit card information. The support section of the website is a mess so gotta cheat the system to get in direct contact.
Another option is to hop on twitter and look for one of the customer service J-mods there and PM them with the plea. I personally don't have a twitter account so don't know my way around this to further help you. There is also the option of sending an old fashioned letter to Jagex if you are really stumped.