Help with new machine? Vertuo plus red light during initial process
Hi everyone,
My partner purchased me a vertuo plus and aeroccini for Christmas. I filled up the water tank, turned the machine on and the little light blinked orange. I clicked it and the machine started cleaning. However, it had never finished cleaning.
It runs through the water tank, then flashes red. I’ve tried refilling it... nothing. I’ve tried clicking up thinking maybe it wants a pod... nope.
I called Nespresso and the rep suggested prying the machine open to put in a pod but I thought I would reach out here first
It was purchased through Amazon.
Posted Jan 2, 2021, 1:05 AM UTC
12
Two things to try: 1/ press once the button to stop/interrupt the descaling process and 2/leave it unplugged for 10-12 hours. Prying open the top is a risky proposition.
Light flashing orange on a VP means the cleaning cycle has begun. I go through this routine 4 -5 times a day because I use it to flush/warm up the machine and then clean it when done making coffees. I don't let the full cleaning cycle to complete, I stop it by pressing the button 10-15 seconds after the water starts pouring into the cup, while the light is flashing orange.
I ended up interrupting the process, and it works perfectly now! Thanks!