My order went from In Progress to Order Received?
This ever happen to anyone else? That seems backwards to me. I ordered on the 4th of December. Asked for status and Carlo mentioned it would be shipped next week.
Posted Jan 8, 2021, 2:53 PM UTC
611
My RMA just changed to this as well after getting UPS notification that it was shipped.
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It's for everyone else don't worry
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Yep updates were a little backwards on my order also, any movement is good movement.
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Welp hopefully it means they know theyre behind and doing a complete overhaul to get orders straightened out. Someone on here ordered on 12/28 and already has their build put together and ready to go. I ordered on 12/23 and have yet to hear anything.
I really just want to know if they're going to actually ship it to me by 1/25 or I would honestly go else where.
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Some people may just be getting lucky, who knows. I’ve tried contacting support but apparently they don’t want even MORE money to rush my pc out.
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I bought mine 11/26 and it just entered quality control phase on 1/8, most of it is just them getting 30 series graphics cards, it’ll depend on what parts you got and their availability
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Glad it's for everyone. I ordered on 11/28 and it has been in a warehouse since December 8th with the expected ship at 12/30... Now back to just received. Just happy to see movement. I have heard rumors that a new batch of 30xx cards come in next week so probably all these backlogged orders will begin to be filled.
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Thank you for reaching out to us. Please please feel free to contact our sales team at your earliest convenience for further assistance on this matter; we're always happy to help.
Sales:
(800)707-0393
[email protected]
Hours of Operation:
Monday - Friday: 8:30 AM - 5:30 PM
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Great thank you. I’ve already contacted sales and I’m content waiting another week or two for the build. I appreciate your response.
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Yup, ordered mine on the 13th of december and is now at received
I guess this is just standard procedure.