hi all! I received my 3090 on Monday and it had the power pin issue even though it was a WK42 card.
I sent in the card the same day for RMA and it got there on Wednesday.
For those that got the issue fixed, how long did it take? I am a bit concerned they would keep it long enough where I am outside the window of returning the card
Posted Jan 8, 2021, 5:12 PM UTC
Cam I please have more info about this specific issue? I own a 3060ti and want to check everything is ok :)
It's an issue on the 3080 and 3090s I believe where the power pins were screwed up.
Yeah, and supposedly only the early shipments of 3080s and 3090s. They've had my 3080 for a RMA since Dec 24th. Merry Xmas to me. :(
Oh dang, now I'm super worried!
I tried calling them yesterday and today and apparently they've been closed O.o
My card has been in "repaired and ready for shipping" status (you need to export to excel on their shitty site to see this) since last Saturday. I called them on Tuesday and they said it was indeed repaired but needed to be tested and that could take a week or two. Sigh.
I never actually got a card fixed with their RMA, I have had to RMA a card twice because it kept killing its memory modules. It was clearly desoldering it or it was just shorting it under certain conditions, Rather than realize the card itself has a problem they’d only swap out the memory module and send it back to die again in a few months. Seriously you messed up buying gigabyte. Eventually my card broke again the same way about 4 months out of warranty. But since it’s just a pin maybe you’ll be okay? Also they’ll ship it back in a week to 2 weeks most likely, as to the condition of the card? Who knows.
Yeah, super regretting it now. Once I get it back, I will see in returning it. Even knowing how much it will hurt on getting another 3090.