Coinbase support: Help me get back into my account!

I've been a customer since 2016 without issue—until now. And it's a big one.

Coinbase isn't letting me access my account because the name on my account doesn't exactly match what's on my driver's license. OK, fine, I should be just call in and speak with someone... except I can't.

Coinbase offers no phone support.

And they're taking way too long to respond. Every day that goes by I'm getting more and more frustrated. I've PMed the mods here, filed a support ticket, filed a complaint, and am now posting here. I've so far heard nothing from Coinbase besides automated "Hey, we got your message and are looking into it" type messages.

If this happened with Vanguard or Fidelity? I could just pick up the phone and they'd solve the issue. But Coinbase doesn't even have that option. It's incredibly frustrating.

u/coinbasesupport, please help me solve this issue.

Case#04476185- Complaint #04528540