order got clusterfluffed. Just curious what happens to the shopper

OK so we (GF and I) got an order today. She put it in while I was working and I got out early. We did not get a knock or a notification that the order had been delivered so we were a bit surprised. When we found it, it was blatantly obvious that it wasn't our order. Our shopper was grabbing a couple orders at once and delivered to the wrong address. We contacted IC and were issued a re-deliver order to be completed in 2 hours or less and told to just keep the other order to do with whatever we pleased. About an hour later, after our new shopper has already begun picking up our new order, the OG driver showed back up with a small portion of our original order. She said she noticed some stuff still in the back and realized it must have been ours. We brought the bags in (they were loud...like LOUD LOUD) and updated our new shopper that we had received some of the things from our first order, but not everything. We updated the cart accordingly and now I'm just here wondering. Does the money from the first order get charged to the ganja loving shopper? Does IC have insurance for mishaps like this? Will the tip we left for Mary Jane get transferred over to the new driver? IC said it would, but the order screen shows 0 tip. I took out a 10 spot from the ATM just to be safe. I'm just wondering what happens to the shoppers when things like this happen. I can't possibly be the first one.

Edit: Grammar

Edit 2: update. So or second order arrived with 0 problems. I had my gf throw an extra 5 in cash on the tip since this new shopper was nice enough to accept the delivery order without a tip in the first place. So we received the remainder of our order and the second driver got $15 for a relatively small order. We were unable to change the tip for the original driver. Oh well. Such is life.