Custom vCenter Alarm Definitions Not Triggering

I have submitted a ticket to vmware already about this, but I was hoping maybe the gurus might have some additional insight that I might be missing here.

We are running vCenter 7.0, with VCD (Orgs show up as compute resources in vCenter). We are trying to catch HA based events for VMs for a specific customer.

We have created a simple alarm at the vcenter level, and have it watching for all vm based events. Specifically "HA is resetting a VM" and send an email. We then place a VM on a test host and reboot the host without placing it into maintenance mode.

We do get emails for the host being down (we have an alert for that already, so we know that the emails work), and I can see the HA event on the VM as well "vSphere HA restarted this virtual machine", but we never get the email.

Is there something obvious I am missing here? I have tried placing the alert at various levels, VDC, cluster, even the VM itself with no luck. The event never seems to trigger the email.

Are we putting the alarm at the wrong level? Am I missing something obvious here like the event not bubbling up to the right level? I am baffled as to how to make this work.