950G TURNING ON BY ITSELF!!

Misc Support

I have posted about this before. I really am out of ideas. I've tried it with bravia sync off, blocking the IR (incase somehow the sun was triggering it), cec off, it still friggin turns on by itself. I've checked recent apps, disabled those that ran within the window it turned on, IT STILL DOES IT. Is there any way to tell this damn set to stay off between certain hours, or is sony forcing me to buy a smart plug to keep this thing off when I'm not home. This is absolutely f'ing ridiculous.

Aside from telling google home / tv to stay off between certain hours, I have wondered if there's any way to stop google play from updating except for when the TV is on (this app has been opened recently almost every time the tv has been on).

WTF Sony? I thought you only make high end tvs.. This is low end BS..

Help guys.. This CANNOT be how it is.. if so, what a f'in joke

EDIT 2/19 - 12pm, tv on again..

every time I check it, something has just been run. Today it was netflix (0 min ago). Yesterday it was google play store (0 min ago).. i'm going to lose my friggin mind soon.

Posted Feb 19, 2021, 12:30 PM UTC · edited

556
MaDHaTTaR•

Have you tried unplugging the unit for a few minutes? Or considered a factory reset ?

Sorry to hear this besuty is giving you such a hard time.

2
uncapped2001OP•

I did have to unplug it a couple weeks ago because it refused to output to my AVR.. came home to it on the next day. I thought about setting an off timer that would turn it off after an hour of inactivity, but that would affect watching a movie/sports as well.. i haven't considered a factory reset, how much of a pain is that to recover from? i'm afraid of doing it to find it doesn't fix anything

2
leftleveled•

I had a similar problem with mine. It turned out to be the Rogers cable box. I went into some settings and made it so HDMI devices cannot turn on the TV. Sorry it was a long time ago and I don't remember the exact setting.

2
uncapped2001OP•

I believe I tried that and came home to it on once as well.. does that affect the ability of the tv to turn on anything thru CEC? I do have a satellite receiver, but its connected to my AVR, which is connected to my tv..

1
leftleveled•

Yup my box was connected through my receiver too. And that reminds me, it was actually the receiver I had to turn off CEC for. And it was only one direction. I made it so my TV can turn on the box, but the box cannot turn on the TV.

1
leftleveled•

I figured this out because sometimes when I turned off the TV, the receiver turned off, then the box stayed on and turned the receiver back on, turning the TV back on.

2
uncapped2001OP•

when i turn CEC off on my receiver, it goes dumb, i have to manually pick the input for the tv, or if i switch to satellite, turn it off seperately. etc.. when your device triggered through your avr, would the tv turn on to the avr source 100% of the time? mine does not. its on whatever I was last doing

1
leftleveled•

Mine had turned to the Rogers box every time. I think we might have different problems sorry.

2
FlickFreakXBR-65X950G•

It's not turning on by itself, something is turning it on. I have the same TV and have no issues with this phenomenon.

Try testing by disconnecting different HDMI devices until you discover the culprit. It's going to take some trial and error on your part to find the device that's causing your issue.

2
uncapped2001OP•

it IS turning on by itself. i have nothing hooked up to it! i have a PI 3 hooked up by HDMI and my AVR. i even have it it so HDMI devices cannot turn the stupid thing on . I just came home and its ON AGAIN

2
hazSolar•

I wonder if you tried disabling Bluetooth in the remote settings, maybe some other device is triggering it.

2
uncapped2001OP•

I haven't, but I dont have any bluetooth devices that connect to my tv other than the remote itself and my phone.

1
member_one•

My a8h does this too. I just set it to auto power off after 20 minutes

2
uncapped2001OP•

Doesn't that affect your tv watching? If you're watching a movie or something won't it turn off after 20 mins? I was going to do that but then thought it would ruin my watching or I'd have to remember to disable it when I plan on watching.. so far since disconnecting the HDMI to my pi3, it has not turned on, but its only been 5 days.. but knock on wood

1
member_one•

it won't if you are actively watching something. only if the tv remains inactive while on.

1
uncapped2001OP•

what does that mean when you say actively? if a movie is on the screen is that active? i thought the timer was based off interaction with the remote or tv

1
member_one•

I generally if watching something do not touch the controller every 20 minutes. I mean by an active video playing on the screen will not allow the idle timer to start.

2
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1
davpad12•

Mine turns itself off anytime I switch back to the TV UI from any other input, and the sound hurts itself off occasionally needing to be restarted. For high-end TVs these things do have some issues.

1
uncapped2001OP•

nah, mine switches on in netflix, in amazon, the main menu, chromecast, tv input. doesn't matter. it switches back on

1
davpad12•

It switches on no problem, just turns itself off at the darndest times

1
uncapped2001OP•

well, that is weird. how long has it been doing that?

1
davpad12•

Since it was brand new. That was one year ago on Long Island, ground Central for covid-19. Didn't want to go through the hassle of bringing it back at the time. Don't get me wrong, I love the TV even with its warts.

1
GamerBears•

I had this issue not sure why it was turning on itself at midnight. I took it off WiFi cause I have an Nvidia Shield and it’s never turned back on. Only time I use WiFi is to update the firmware.

1
uncapped2001OP•

not using wifi, it's hard wired.

1
GamerBears•

Hard wired or wifi, I disconnected it from the Internet all together and haven't had any issues of it turning on.

1
uncapped2001OP•

problem is, doesn't that defeat the whole purpose of the tv?

1
GamerBears•

Only if you rely on it to stream. If you need it to stream then guess you will need to do a Google search to figure out the problem of it turning on. I know a lot of people who just use their TV to view and not stream.

2
SideEffect34•

Mine turned on toowhen I had my PS4 hdmi link turned on in the ps4 settings. Turned off and no problems since.

1
uncapped2001OP•

but my ps4 is not hooked up to my tv. its hooked up to my AVR.

0
braviamod•

And what is your AVR connected to? Your TV. Any HDMI device could be causing this. Disconnect ALL HDMI cables and see if it still happens. If so then try a factory reset, it often solves weird issues.

2
uncapped2001OP•

my satellite tv receiver which is always on, even when in standby it outputs a screen saver, and my ps4, which is fully powered off. my avr never triggers on first to turn on the tv when i've seen it happen though, its always the other way. i unplugged my pi3 from my tv which is the only other device, if that doesnt work, a factory reset may have to happen

1
TomaVanPey•

👻👻👻

1
uncapped2001OP•

lol, i wish, at least there would be an explanation haha

2
hazSolar•

Is it fully turning on, like screen on and something playing/menu showing or just that things were running while the tv/screen was off? I just got one of these and it seems like the screen just shuts off when I hit power and nothing else goes off. I measured power and it's using 15-16W when it's "off" (not quite the <1W while in standby). When I turn it on, it's exactly where I left it, like all I hit was stop on Netflix and it's waiting to resume the show. The only reference to this I could find in the manual was that standby power might be more [than 1W] when connected to a network. I understand that it might want to go online and check for updates, but it shouldn't need to do that 24/7.

1
uncapped2001OP•

like, if i'm watching live tv, it will turn back on, in that state, except by that point the receive is in standby/screensaver.. if i'm in netflix, i'll find it on the prompt asking whos watching.. if i was streaming from my pc, it'll be on the chromecast screen, if i exited out to the menu (it was a suggestion last time), it would boot up in the home screen basically..

1
emixam360•

Hi, I had a similar issue where my bravia tv was turning on for no reason during the day.
It turn out to be the Deezer app in my case, there is even a thread about it on their forum but they didn't do anything besides telling people to disable notification on their account (which worked for me)

Notifications Deezer réveille Android TV | Réunir Les Fans De Musique (deezercommunity.com)

There were no evidence about the problem coming from Deezer since the app did not launch after it started the tv. I had to use "adb locat" on my computer and check the log around the time the tv turned on by itself.

1
annyhanny•

Uncapped, did you solve this problem? Same thing happening with my beloved 55X - 930E, started randomly a few weeks ago. I can hear TV on now, and I’m barely awake - crap.

It’s not the auto on timer, I’ve reset that to just Mondays, then turned off - some other ghostly nightmare must be in the firmware.

Like you a reset means hours of input with OTA settings. It’s the last resort.

1

Have you contacted any paranormal investigators?

0
uncapped2001OP•

no man, i'm seriously trying to fix a problem here, but thanks.

0

lol, sorry. If you find the problem please update us because my Sony X900H has the same problem. It doesn't do it as often as what your saying but its still a problem. I get awake in the morning to a blank screen and I have had it turn on in the middle of the day scaring the heck out of me. My daughters seem to think someone's Bluetooth device is somehow turning it on? I am a bit behind the new technology, so I really don't know. I do know when we go on a trip on the weekends or out of the house for a few days, i now have to turn the power off. Its kinda of a pain.

2
uncapped2001OP•

its absolutely ridiculous. if its a firmware issue, its even more ridiculous and Sony should be ashamed. I'm really starting to think the only solution will be to have the tv behind a smart plug, which i have to tell to turn on or off via google home.. i shouldn't have to wonder every day if my tv has been sitting on a static screen for 4-8 hours while i'm gone. And they think we're gonna be in self driving cars in the next few years. we can't even make a tv that works properly

1

Luckily I am retired now and home most of the time thanks to Covid but as I said, I still unplug it when I leave for a few days. If I were still working I think I would try to sell it and get a new tv. 2021 is looking good for mini Leds. This was my very first Sony. I have always had Samsung but wanted a change because their so expensive, so I got an LG but the problem i had with it was this notice telling me I had an unhooked device disconnected ( which I didn't ) would pop up all the time driving me crazy. I did a factory reset, tried everything but it kept doing it. Sony has a good name so I thought I would try it but it does turn itself on occasionally. Not sure what brand to try next.

1