the 11hr cap will prevent people from getting more than 2 shifts until 9pm.

Just let the people sign up for part time , for God's sake , and if you need extra hands , like before Easter and other holidays , just post them out!

Essentially, they will:

1. Drop shifts on Thursday 10 days in advanced. 

2. Lower the hour cap to 11 so that most shoppers can get at least 2 shifts.

3. The hour cap will be raised to normal later in the evening once people had a chance to grab their shifts. 

4. Shifts will still be dropped throughout the week at 6:15pm but they will be limited.

Trial and Error