Source
r/FedEx•
proggieus

Why does anybody use FedEx?

Discussion

I am normally not one to bash companies and understand issues can occasionally affect shipping times, however-

FedEx is literally never anywhere close to the expected delivery date, should be here Monday- i'll see it maybe Thursday, more likely Friday. Items sit in one location for several days.

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One of the places I recently started to buy from uses FedEx exclusively, 5 packages and an average delay between expected delivery and actual delivery is 4 days.

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I just canceled my last order with them and told them I will no longer be using their services until they offer me a way to ship with UPS.

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/rant

Posted Mar 22, 2021, 4:19 PM UTC

38
Tcal876FTN - Regulatory Advisor•

Because millions of people get their packages with no problems.

3
Hermit-Gardener•

So, why do we have hospitals if millions of people go through life without needing medical help?

Or why do we have a legal system if millions of people go through life without being robbed or harmed or murdered?

The goal is - should be - that we look at systems and try to understand the reasons for failures and bottlenecks at various points within the process to better improve the system as a whole for the benefit of all.

Blanket statements pointing to all the people who do not have (or report) problems is only valid if the positive practices are identified and applied to the deficient areas within the system.

0
RSarkitip•

You're right, no one would use FedEx if their service was as bad as your anecdotal evidence is suggesting. Which, logically speaking, probably means that what you're experiencing is highly unusual.

3
proggieusOP•

FedEx if their service was as bad as your anecdotal evidence is suggesting. Which, logically speaking, probably means that what you're experiencing is highly unusual.

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go google "why does fedex" and see what the auto complete suggests.

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Not to mention about every other post in this sub is somebody bitching about them, but hey I am sure its just me.

1
RSarkitip•

Oh my, this grand sub of 10k subscribers! You sir, are surely qualified to explain why any business would ever use FedEx because such an incredible amount of people have issues with them!

3
proggieusOP•

Look at the front page. This sub is mostly people talking about how shitty fedex is.

But yeah. It must just be me or other peoples bad luck.

You want to stick up for them that’s great, but you’re not going to convince anybody that fedex is any good.

1
[deleted]•

[removed]

1
Who_is_John_Deere•

Because Smith and Wesson paid for my shipping both ways lol. Never shipping with FedEx willingly again. Customer service on the phone and in person were absolutely horrible. The phone rep could barely speak English and wouldn’t let me just call the location I was trying to call and the person in the center I dealt with was a certified grade A bitch. She acted like my presence offended her. I work in customer service and hate my job but I’m still nice to people. Should be noted this is the Deep South.

1