“Purchased” MH Rise even though I only downloaded the demo

MH Rise

I want to nab a preorder right before launch so I can get the bonuses but it says purchased even though I only downloaded the demo. Nothing is in my preorder list when I check my account. Do I have to delete the demo to be able to preorder properly?

Posted Mar 24, 2021, 5:25 PM UTC

07
Danielord_New​:Switch_Axe:•

Sorry to brake it to ya, but you bought the game. With every preorder on switch, the game downloads one week early so you can play it as soon as it launches. It’s labeled purchased after it had already been purchased and downloaded.

9
AeriaCat•

If you were charged, it is fine.... if it doesn't let you purchase it again... you are definitely fine. I pre-ordered mine back in Sept of last year and my charge went through. That being said, I made the pre-order before the bonus... so I won't be getting them.

1
abcdefg123456yyyy:Hunting_Horn: :Long_Sword: :Hammer:•

That’s stupid

2
SirCatticus•

You should write customers service I that case. You fulfill the criteria, even if the system didn't notice.

2
AeriaCat•

The last 3 times I have done that, things got even more screwed up, my order didn't get fulfilled, and I had to wait 6 weeks for the refund plus waste 2 hours each time.

With pre-orders being canceled and I actually want it on time instead of 2 months later with out any money issues... I will suck it up. After reading what the pre-order bonus is, I wouldn't use it anyways.

2
jonnovision1​:Dual_Blades:•

You shouldn’t have to delete the demo, are you 100% certain you didn’t accidentally purchase at some point? Or someone else has access to your switch and purchased it without you knowing?

If you have the demo, the only change would be that the “Download Demo” button underneath the Purchase/Purchased button is darkened

1
xenon2456•

🤔

1