Gamfound - the loss of fun campaigns, constructive criticism, and community

Something happened that I found really interesting today on Portal Games new campaign on Gamefound that I thought I would highlight. I asked a question: are people excited when they see cardboard dice towers; as I don't particularly like them, but wanted to know how other people react.

That comment was deleted by portal.

Now that's an easy fix, I have most portal games in my collection with most expansions, even the apps, they're leaving, I don't spend money on them in the future, I don't promote them, they aren't commented on passionately as must buys, they aren't played in the house.

But what I find more interesting, is if that's what people want. Personally I find the sterile bubble of corporate approved communication to be boring, not exciting to interact with, and it shows no real passion for a product. I feel like that's part of the value of kickstarter, it has a community, and a tapestry around talking about products and what people like and don't like. I've changed my mind over time about stuff because of communication, and I don't think I even want to be on campaigns where the comment section is literally a corporate approved FAQ section.

What do you prefer, the pit of arguing in kickstarter that can sometimes go off topic or the sterile moderation of Gamefound?

Posted Mar 25, 2021, 5:30 PM UTC

039
SPAZZx625Cosmic Frog•

Now that's an easy fix, I have most portal games in my collection with most expansions, even the apps, they're leaving, I don't spend money on them in the future, I don't promote them, they aren't commented on passionately as must buys, they aren't played in the house.

wow, what an overly dramatic response to a forum comment getting deleted.

40
Amish_RabbiCarson City•

Eh not really. There are plenty of companies I don’t support because I dislike something about them. I don’t need a big list, just something that personally triggers me.

Plenty of other companies I like to support

-9
NotfayeOP•

I don't pull my punches on support, there's 3000 board games a year and generally over 4000 dollars in kickstarters I want to back. I don't need to spend it places with policies I don't like.

-9
SPAZZx625Cosmic Frog•

Ok... But that doesn’t cover your entire comment of getting rid of everything you already own and not even allowing the games to be played in your house.

8
Robin_games•

I got rid of my kevin spacey dvd's. If you don't like something, why keep it around or recommend someone do something they don't like in their own house.

-12
SPAZZx625Cosmic Frog•

That isn't the point at all, though. I'm not advocating that everyone support every company ever, regardless of their polices. I'm saying the reason for scorched earth in this instance is very much an overreaction to me. You're also equating sexual assault of a minor to deletion of a single comment on an Internet forum.

8
shorttompkins•

If I'm being completely honest, I rarely look at comments for crowdfunded games. For anything specifically related to the game I look elsewhere (YT content creators I follow, reddit subs etc). The comments section is a part of the "product page" so they have every right to filter it. It was kind of lame that they deleted your comment, but I guess they are going for that FAQ style comments section so they are heavily filtering. Likewise the opposite occurs in some KS comments section where gatekeeping and political campaigns erupt and its just not great for anyone, including the creator sometimes most of all.

If I read your post correctly though - it did feel like you had a bit of a harsh reaction to your comment being deleted? (i.e. perma-banning them from your life?)

23
takabrashMOOOOooooo....•

Yeah, I couldn't be less interested in the comments section of a crowdfunding page.

7
YuPanger•

the only time i look at the comments is around delivery time and i see if people in my country has reported their arrival

4
NotfayeOP•

I don’t really care why portal deleted a comment. It was just interesting thinking about it. It was a mundane side thought I wanted to see feedback on from other backers.

I’ve learned a lot about board games and pricing and new campaigns over the years from comment sections, and essentially gamefound is a platform that is ending that. I think it’s not something I personally like, but there’s always a bunch of people out there who interact with things differently.

-4
Naouak•

That seems weird as people are putting tons of criticism in the comments (like with the stickers on dice) and they have addressed many criticisms in the update so far (each one has something about criticism).

Was your comment written in a genuine way or in a more aggressive/passive aggressive way?

13
protox13•

Judging by his post here, I'd guess the latter.

15
NotfayeOP•

I outlined what I said, you called me a liar, and that's about as far as that can go I guess.

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[deleted]•

[deleted]

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[deleted]•

[deleted]

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YetAnotherBadAtIt•

I saw a comment over there about this earlier today and it was definitely passive aggressive. It sounded very rude. Calling the SG (edit: garbage)

1
NotfayeOP•

it was literally just asking the question if people are excited when they see cardboard dice towers as a stretch goal

-10
Naouak•

Judging from all the comments you posted in this thread so far, I'm more enclined to think you were not posting genuinely but most likely in at least a passive aggressive way.

There's comments about not liking the dice tower in the last update with answers from portal. They don't remove criticism if it is constuctive and/or genuine as far as I can tell.

6
samuswashere•

Whether or not it was passive aggressive is certainly debatable, but I don't see why that would warrant removal. I do think that removal of a comment that isn't outright hostile/harassing is at least yellow flag for evaluating how a business operates. I don't mind cardboard dice towers in the slightest but I'm a little taken aback at the level of hostility towards OP here.

1
Naouak•

As long as we can't see the exact comment, we only have the testimony of OP which seems, judging by his behavior in this thread, unreliable. I'm not saying that OP is lying, just that we don't really have enough elements to judge wether the removal is in reality an issue.

That a project manager can remove comments on a project has its pros and cons. On one side it permits the project manager to act quickly on issues in comments (which is a big issue on kickstarter) but it can lead to power tripping. Fortunately, there is tons of place like reddit or board game geek to ask questions on the project that the project manager can't directly moderate.

2
NotfayeOP•

I mean that’s essentially calling me a liar, which I think ends it right.

I don’t really care about if you think people are liars or not, more about people’s wants in a campaign and how they engage in kickstarters.

-4
Naouak•

I didn't call you a liar nor "essentially" called you one. I'm saying that you may have got the wrong impression from the situation.

I'm not the only person in this thread thinking that your way of expressing yourself seems more aggressive than it needs to be and that it may be the reason your comment have been removed.

I'm not sure why you're acting like everyone wants to do you some harm. I believe that people are concerned when someone calls out a crowdfunding campaign for a behavior that could be questionable as it has been an issue in several past crowdfundings (and not only in board games ones).

Now, your concern is perfectly legit but the way you've expressed it so far makes people think that you read the situation wrong and are throwing a tantrum based on a misunderstanding.

Try to look at your post from our point of view without thinking we're against you.

13
Robotkio:snoo_smile:•

I prefer the discussion, especially around the space the product is being sold. It sounds like Gamefound's moderation is turning out to be the double edged sword everyone suspected; In giving the companies the ability to shut down genuinely bad actors also allows them to shut down valid criticism or, as it sounds like in this case, an even vaguely opposed opinion.

Maybe it's my perspective from growing up in a capitalist society, but I just assume, by default, that real discussion and criticism of a product is going to have to take place far away from the advertising. I assume it's their right to control the message however they want in their own territory. We know it empowers companies because the criticism is then harder to find and all you're left with is sterilized, glowing praise.

The strength of the moderation is surely going to vary from project to project but, at this point, I'm going to treat the comment section like I would quotes on the back of the box: like it's cherry picked advertising and not necessarily representative of reality.

6
BellowsChris•

Neither, and I think both platforms are off the mark in their moderation policies.

The balance between fully open comments and effective moderation can be really tough. I think some of the vitriol that came out in the comments of the Tiny Epic Dungeons Kickstarter campaign is an example of the failings of a platform without moderation.

The full corporate moderation that you just experienced on Gamefound seems like an example of why the complete opposite is also a failing. Does it build community or goodwill for Portal to dictate what can and can't be said on its campaign? I feel disenfranchised simply knowing that this happened to you.

5
PixelartMeeple•

I'd like there to be a middle ground. I don't think the entity running the campaign should just have free reign to delete whatever comments they like, but I also don't like the unfettered toxicity that Kickstarter comments generate with almost no moderation tools.

If a commenter is toxic, the campaign should be able to report/hide those comments until they've been reviewed and either approved or deleted by some sort of moderation body. But just axing a comment because it might maybe offer negative feedback about something you're offering in your campaign seems.... overzealous.

5
NotfayeOP•

I definitely don't want people posting explosive threatening rhetoric like we saw with the comments section of tiny epic dungeons when they covered the chest of one of the characters on the box targeted at the designer of wingspan.

I also want to get people talking, so I can hear their thoughts

1
MeatAbstract•

This seems like a big stretch. You're taking the behaviour of one company using a platform and using it to describe every project on that platform. Your little anecdote says absolutely nothing about Gamefound other than it allows comment moderation, its about Portal not the platform.

5
samuswashere•

Does Kickstarter allow individual campaigns to moderate their comments? I didn't think they did, although I could be wrong about that. How individual campaigns moderate their comments is certainly an individual company issue but allowing that degree of a lack of accountability is a platform level issue.

1
Anon12518xx•

Kickstarters can refund a pledge after the campaign ended to silence commentors. Otherwise I'm not sure.

1
NotfayeOP•

AR definitely did not do this for their own campaigns, it still exists and is being used, which would keep me away from the platform personally.

I generally think attacking the character of what's happening because of some disbelief rather than the question isn't really what I was going for.

do you like it not like, don't care?

-2
mark_radical8games•

I imagine Portal want to keep the chat to people asking them questions or general enthusiasm. I don't really blame them for not opening it their funding page as a general forum, especially if it's just so people can air their opinion that they aren't excited about a particular element of their game.

3
maxlongstreet•

I will take sterile every time over the comment section of contentious Kickstarters.

3
notnotnoveltyaccountSquaring Circleville•

Project creators on Gamefound can remove comments? That's ripe for abuse. There's no mechanism for backers to warn other backers about a problematic project creator if the project creator can delete any comments they want to.

Kickstarter's completely unmoderated comment section is worse as there's no protection from abusive backers for the project creator, but Gamefound's solution is not going to work long-term.

2
NotfayeOP•

that's a big general thought. Everdell might be the perfect example of feedback telling you exactly how good the deal was, but also dan's history.

on gamefound you just get none of that.

1
timpkmn89•

Comment sections in general are usually not worth the effort to look at.

2
Duncan_Blackwood•

Isn't this thread basically a comment section?

2
Xan177•

There does seem to be a crackdown in general. Not just corperate levels but on anything not following the group think as wrong thought. Don't get me wrong, I understand a scant few ideas can't be tolorated due to paradox of them crushing it if allowed- but even minor disagreements over simple topics are considered derailing or dismissive by a growing number it feels.

It really is getting hard to have a discussion without extreme tiptoing anymore. Being so careful though really stiffles communication of ideas.

Here of course here on reddit if you disagree, you're downvoted into oblivion too. I assume kickstarter will be following the trend soon enough with allowing moderation in the comments. Probably by the kickstarter maker themselves.

Which we will then see abused in the first twenty four hours to shield scammers. Mark my words, that is an eventuality at this point. So enjoy the freedom to call out BS on kickstarter while you have it despite the drawbacks involved.

It wont last.

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[deleted]•

[deleted]

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YetAnotherBadAtIt•

I read a comment over there today about how a user hated the dice tower. Not sure if it was you or if there's someone else with your concern. Although it was NOT worded the way you wrote it here, but Ignacy himself responded to it.

Are you sure it's actually gone? If so, this is more of a Portal issue rather than a Gamefound issue.

Also, if it's gone, the comment was probably deleted due to the tone. When I first read it I thought it sounded rude. The user basically called it a trash SG and an absolute waste, even though other people were happy with it. Remember that a team of people put a lot of thought into the campaign to try to deliver an exciting product. Opinions can be voiced without shitting all over someone else's art/work.

Calling something they made "trash" was a stretch. I don't have a dice tower and will definitely use the one from this campaign. I don't really care if it's cardboard.

1
YetAnotherBadAtIt•

Are you "TheFrozenMeeple"?

Because I still see a post from TheFrozenMeeple that criticizes the dice tower (calling it garbage). So, either you're TheFrozenMeeple and you lied about getting your comment deleted or your post was deemed more offensive than TheFrozenMeeple in which case it probably deserves to get deleted.

1
NotfayeOP•

Nope!

This is crazy though man, take a breath.

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[deleted]•

[deleted]

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