r/Edd•
Eleluk

Useful EDD Tips You Wished You Knew - Feel free to add yours!

Tips 💡

Here are some useful tips and advice I've compiled (some I learned myself and some I saw in other posts in the subreddit)

Contacting the EDD: Most issues on your account such as payments stuck in pending, or disqualification, can only be resolved by calling the EDD. Due to call volume, many have reported not being able to get ahold of a live agent at the EDD for days and even weeks. I recommend you use this service to help connect you to a live rep at the EDD quickly. (More Info)

Certifying: Most people go to certify exactly at Sunday 12:01 AM and the servers are overloaded, so the website a lot of times is very slow or crashes at that time. This can cause a lot of frustration especially if the website crashes during your certification and you don't know if it was received properly or not. I recommend waiting 2-3 hours and only then certifying (for example 3 or 4 am). You can still get your money the same day in most cases. There are a lot of people who hang out at the discord server that time talking about when they got the money deposited so you can compare notes if worried.

Calling: If you have had problems reaching the EDD, Try calling on a Sunday. Many people don't know customer service is working that day and you might be lucky that day. Also try using more than one phone at once, ie your wife's, kid's phone etc one of them could get through.

Work Searches There is an issue on some accounts where if you answered "no" to the "did you look for work" questions the payments gets stuck on pending. If that happens, you have to call and get the flag cleared. What I do is answer "Yes" and then leave the next page that comes up (where it asks for details on work search) blank. If you are worried about answering "Yes" even though you did not do any work search activities I recommend this program that has online workshops that can count as activities. But I still leave the details section blank.

Claim Type Need to know your claim type? If you had a W2 job you are most likely on Regular UI or on PEUC/extension. If you were an independent contractor/1099 you probably are on PUA. This Video shows you how to find out your claim type.

Debit Card Don't keep a lot of money on the Debit Card! There've been many cases where the card was locked and/or funds were stolen. You can set up a transfer to your account on the bank of america website. You can also set up all sort of fraud alerts to monitor the spending, but best is to have all funds transferred to your personal account.

Hope this helps please reply with your own tips and I'll add them if they're good. Also bookmark this post so you can check for new tips other have shared.

Posted Apr 15, 2021, 10:01 PM UTC · edited

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