[For Hire] Head of Internal Systems (Denver/Remote)

If you can look past the username, which was a childhood nickname...

I've got ~8 years of MSP experience from the tier 1 trenches up to engineering and management.

Most recently, and where I feel I bring the most value, I was head of internal systems for a ~40 person MSP servicing ~5,000 users. Managing business critical platforms (CW Manage, Automate, Brightgauge, IT Glue, Duo, etc.) and trying to improve business workflows & processes. I'm best as a labor multiplier, helping get more out of my colleagues and helping people have the tools they need to be successful in their position. Definitely not a pencil pusher, though; I've got project implementation experience of all kinds and would be a strong senior technical resource.

If you feel like:

-Your critical business platforms are underperforming or are underutilized

-Your staff used to 'know what to do' but over the years have lost their way

-You've got an incomplete view of your business due to poor reporting

-You feel like you're falling behind other MSPs in terms of business offerings

-You need help on your engineering team (sometimes engineers need more micromanagement than tier 1s)

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Drop me a line.