We've been fucked by GMT Games. If only we could have found Twilight Struggle someplace else...

Dear Reddit, we (my SO and I) pre-ordered Twilight Struggle under the P500 series from GMT Games in March. They printed it in October and shipped it out October 18, but did not receive anything other than an email saying 'its shipped!'

A few weeks later, we still had not received our game, and decided to call GMT Games. They said that the address on the credit card given to them did not match the address from the bank (we had since moved.) Shouldn't they have called us? Anyway, we settled that, and they said that they would ship the game to us.

A few weeks later (again), this was a few days ago, we still did not get the game and called them again. They decided to put the order again (does this mean they didn't put the order the 2nd time?) and that it would be shipped via UPS 3-day shipping.

Today is day 3. The game is not here. Checking with UPS, they said that GMT gave them the wrong address (the shipping address on the receipt that was emailed to us showed the correct address) and that it takes UPS two days to change addresses, which means the earliest we will get this game would be Monday.

This is painful. Hopefully we won't have to deal with GMT games again. We were looking forward to playing it tonight. :(

Anyone else had a similar experience?