I heard the heard about the origin online support horror stories. I tried going in prepared. I had my ass kicked.

I finally get my copy of BF3. I try to install it to a custom directory, but origin won't let me. It keeps giving me the error message, "Installation directory is invalid". I decide that this would be a grand opportunity to contact the infamous origin customer support I had heard so much about.

I went in guns-a-blazing. Before anything else, I asked the tech representative for some kind of unique employee identifier. He refused to give me one. After trying to reason with a brick wall for about 5 minutes (4.5 minutes were spent waiting for responses), I conceded the point and reluctantly gave presented my question/problem.

Here was the exact conversation thereafter:

Him: Are you using an external Hard drive?
Me: Internal SATA HDD

Your Session has been disconnected

rofl, holy shit origin