I searched for answers, but don't see any. Anyone else having this response? Is it an issue or normal? I haven't seen that kind of temps anywhere on other laptops/desktops so I'm just kinda surprised.
Posted May 20, 2021, 8:26 AM UTC
Probably a bad temperature sensor.
It says 219*C at all times. Will this affect how my fans are controlled? Like, will they get put on max more often?
You should absolutely look into getting it fixed.
Thanks, I'll check one more thing tomorrow before giving them a call
Make sure it's 200C - and not 200F. I seem to recall something about certain versions of HWINFO where it would report one of the GPUs, and I think it was the iGPU, in F rather than C.
Good call, I'll double check that this morning.
So it's saying 219*C on GPU1 for current, max, and avg. It's definitely a messed up sensor but why would it even do that do you think?
Is it worth asking Dell about it or a complete non-issue? I'm also 99% sure it didn't do this until after I used alienware support to download latest drivers.
I don't think it's bad sensor - I think it's a bad HWINFO field. Check on their forum for that issue and I'll bet you'll find it.
Download another tester - like GPU-Z. It should be able to answer immediately if it's your sensor or HWINFO.
I didn't even know GPU Z was a thing, I will try that tomorrow after work. Thanks for the idea! That might save me a call to Dell.
Even though I ordered the lunar one and got dark side.. so thinking about asking them anyway, but my order shows dark side so idk what happened. XD
I'm not at my machine yet as I'm at work. But I'm pretty sure mine says the same, I will post an update in a few hours once I'm off. But pretty sure mine is stuck on 215 gpu1
Thank you! That would be immensely helpful to ease my mind on the new machine.
Ya it's stuck at 219c for me on GPU1, all values
Thank you! :) I won't worry about it then
That's a bad data field in hwinfo, the tool to text says to not use it.
Further down are the real gpu temps which are normally in the 40-50c range.
K, I am just getting much worse frames in the same games/settings on my new m17r4 with a 3070 than I do with a 2060 gateway laptop, so idk what's going on but it feels bad man.
Does yours have optimus? If so have you turned on gpu acceleration under graphics settings in Windows?
You could also try fn+f7 to force performance mode if it had optimus.
EDIT: It doesn't seem like it does. It's got G-Sync.
Would Optimus reduce a 3070 140 watt performance down to a 2060 90 watt performance?.. cuz if so that's really f***** up.
yeah no 200c is not going to happen, before that it will break i guess. bad sensor?
Good to know, it keeps hitting 21x*C.
Anything I should do about it? Fans enter hyper mode a little sooner or anything do you know what gpu1 heat detection will effect?
So it's saying 219*C on GPU1 for current, max, and avg. It's definitely a messed up sensor but why would it even do that do you think?
Is it worth asking Dell about it or a complete non-issue? I'm also 99% sure it didn't do this until after I used alienware support to download latest drivers.
i would definitely have that checked out by dell.
suppose it's not a huge deal, but it certainly looks like a defect. don't skimp on that, you paid for a functioning product.
warranty and consumer law exist for a reason. not sure if that applies if you're American.
Haha, not so much in America yeah but Dell does have their reputation. :) They are known here for good customer service actually.
Thanks for all your help
200C? No component in your laptop is capable of reaching those levels without destroying itself.
Thanks, so if the sensor is bad then will that affect how fans get controlled?
Should I contact Dell about it?
Yea I’d contact them about that sooner than later.
Thanks for the help