I just got the soundbar and I love it! But, I cant get it to work on windows 10. It is being detected in sound setting, but there is no sound. What am I missing? I reached out to B&O, they said it has to be arc cable. I am using the cable I got from B&O. That's not even an issue, see attached images. PC detected the soundbar, but why no sound?
Posted Jun 15, 2021, 5:37 AM UTC
I have the Stage connected to my LG TV and yes CEC is enabled in my case. There is only 1 hdmi port that you can use, the other one is to connect to a Ps4 for example. I agree with tbr78 that the PC probably can’t handle the ARC connection.
Hey man. I’m desperate. I’ve got the soundbar as well, connected to LG TV via HDMI. I can’t get it to work, it makes no sound at all. I’ve tried changing wifis, lan cable… I can just play via Bluetooth from my phone. Please help
never tried this, but for ARC to work, there needs to be also CEC enabled. Sending audio over HDMI is not exactly the same as sending ARC audio over HDMI. I think either the PC or the soundbar miss the CEC negotiations to enable the audio signal. Maybe you can enable this on the PC?
A stupid thing to test is to place a TV between soundbar and PC (so use a TV screen as monitor) and use the ARC port.
And, the stage has 2 hdmi ports if I’m correct, not sure if that makes any difference?
and: https://www.quora.com/Can-I-connect-my-PC-to-the-HDMI-arc-port-on-my-sound-bar
Thank you for the info, would this do?
Monoprice 113347 BlackbirdTM 4K Series HDMI Audio Inserter https://www.amazon.com/dp/B01B5FR7PY/ref=cm_sw_r_cp_api_glt_fabc_W9FE6CS45M82NY4NTV26
I'm not sure. The point is: the soundbar expects ARC audio (on the ARC HDMI port), which is audio that comes from a receiving HDMI port. This is different than the audio on a sending HDMI port (different protocol values inside the packets, and probably also different physical wires).
With this device, you should be able to insert audio from optical onto HDMI and connect the HDMI out to the 2nd HDMI IN on the Stage (not to its ARC HDMI port). But, I wouldn't buy something just for "maybe it will work". If your PC has 2 HDMI output ports, then try connecting one to the 2nd port of the Stage. The second HDMI port is there for exactly this use-case (connecting an extra device to the Stage for audio).