Can't Open Ubisoft Connecf on Immortals Fenyx Rising

When I click it, the main menu becomes stuck on an infinite loop. I can't find any answers and was curious if this is isolated to just me or if others are experiencing it? I own the game, don't have Ubi plus. I wanted to check if my stats from Xbox were showing up in connect since I have seemless cross progression between my Valhala saves on Stadia and Xbox.

Edit: a word