[MOBILE] Lost account don’t know what to do. Need help.

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So a couple of weeks ago, I got an email that said my account email was changed (even though I didn’t do anything). I followed Activisions instructions and created a new account and submitted an account recovery request. The only game I really play on that Activision account is Call of Duty Mobile and I can still play on my account since it’s connected to my FB and that’s what I use to log in but obviously I would like my account back and I know that at any moment I could lose all my progress.

It’s been nearly three weeks since I sent in my request. It said it would take up to 72 hours. Haven’t heard anything from them and I also have zero way to follow up and contact them regarding my account. I’m not that annoyed if I lose my account, but I am worried about the personal information that is on my account, so I would love to get it back. Really not sure what to do. It’s clearly a hacker using some temporary email because the email is just random letters and numbers as I was able to see what it was.

Starting to lose hope… do I just jump ship and start progressing on a new account?

If anyone has any advice on how to contact Activision that would be helpful. I can’t seem to find chat support and I know that they don’t answer through twitter anymore…. ):

Posted Jul 1, 2021, 12:25 AM UTC

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