Legion 5 Pro Not Booting?
Just bought a 5 pro and it arrived yesterday. It ran fine yesterday and as soon as I try to power it up today, the power light turned on and it showed that it can take a charge but nothing appears on screen. I opened the bottom to see if the ram slots came loose since I saw that get recommended in a search. Didn't change the results unfortunately. I charged it to see if maybe the battery is dead but that didn't work either. Any suggestions? I plan to call tech support in the morning when they open but until then, I'm open to recommendations.
Posted Jul 10, 2021, 2:26 AM UTC
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Question: When you turn it on do you see the screen backlight light up at all? Also are there any chime sounds coming from the unit or LED flashes?
Lenovo tech here so checking out my support pages in the mean time
Thanks for the response. No screen backlight. The legion logo on the back lights up and the keyboard has no led flashes. I did turn off the led on the keyboard yesterday since rgb is distracting lol. No chime sound on it either
Hmmm yea your have to reach out to the support team. I was gonna suggest checking the LCD cable on the main board but checking the service manual I found it's underneath the heatsink.
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I tried holding the power button for 30 secs and the display started to work again. The keyboard had its rgb on even though I turned them off prior and the computer runs fine now. I still plan to call them to make sure everything is fine.