Buying Agent vs Parcel Company Weight Difference

QUESTION | HELP (NO QC QUESTIONS)

Is it normal to see weight differences between what an agent claims the package weighs (even after rehearsal shipping) and what the parcel company declares the weight as? I'm seeing a 15% difference in weight and that difference could've saved me money. The lower weight puts my package in a lower tier. Feeling like WeGoBuy intentionally scammed me out of some money here.

DHL lists the weight to 4 sig figs, so I feel like it the parcel company is pretty accurate. The 'actual paid' section hasn't updated either.

Posted Jul 20, 2021, 11:56 PM UTC

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Top_Association5359 :Verified:•

You get refunded that money it’s always like 154 yuan over

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Wegobuy-Official•

If there is a difference in weight and a refund is available, we will refund the money to you. We will not cheat your money. But sometimes the difference in weighing cannot be avoided.

If you have any other questions, pls feel free to contact us.

1