Is anyone else experiencing no VC after career games?

I’ve played multiple career games and it shows I earned 600-700 VC but then when I go to upgrade my player none of the VC from the game I just played is there... is anyone else having this issue?

Edit: I received a response from the support team. Here is what they said.

“Sorry to hear that you’re no longer earning any VC after completing MyCAREER games or endorsements.

This usually occurs when you lose progress which can happen after a connection hiccup; you’re basically re-playing MyCAREER games you’ve played before the issue occurred. Since you can’t be rewarded for games you’ve already played, you’ll need to replay (or sim games) until you’re caught up.

If you have any other questions, please let me know!”