Subbed through browser, cant use the app anymore (endless sign in)

Hi, I have been subbed through a web browser on marvel.com for 2 months, since the update I cant use the app. It just goes through endless loops of sign in / subscribe screens... anyone had this issue? Thanks.

Posted Sep 15, 2021, 5:29 PM UTC

75
mattaui•

I signed up to check out the new app and this is the same trouble I'm getting. I can't log in via the website or via iOS. I sent a ticket in days ago and they finally told me they're 'working on it', and nothing since then.

3
guybrusherOP•

Great, so just losing sub days...

3

I have this problem on my laptop, it's annoying and I just gave up. Just reading on my phone from now on

2
M0ltz•

Same shit happened when Disney took over the account system. Sounds like a returning bug.

1
Derekwst3•

yeah been having the same problem, customer service is attempting to fix the problem as well. I was tired and decided to try subscribing to start the 7 days trial and then i canceled the subscription. so in about 7 days i will see if that is a optional fix.

1