Let's start with SwiftKey. Use it, or the formatting goes batty. Speech to text does not work. Autocorrect just gave me "Duchambe" instead of "does he"? The constant screen shutoff is terrible.
This is incredibly bad. I lioe the form factor, but why did this have to be so bad?
Posted Oct 13, 2021, 1:38 AM UTC
You should return it before it's too late, we'll take it from here.
I've had it for six months. But thanks for the help.
RMA it then. Do something, obviously you're the only one with the issue on here.
Google the issues I brought up. You'll see I'm not.
Just did, couldn't find anything recent. Only things from 2020, people bitch and complain on here all day, I think I would have read one other person have this. You have a defective device, RMA it or move on.
use Swiftkey or the formatting goes batty? No, not really. I use gboard whenever I want to write, like now. I've never seen any formatting issues.
Switch to Swiftkey Using swiftkey
I type: Doeshe Suggested : Does he
suggested words don't give me issues. I use Swiftkey on All Android devices. SwiftKey is the same on All devices. Biggest negative is no handwriting input.
Constant screen shutoff??? perhaps something is wrong with your device.
Shutdown is constantly happening after the April update. It's a well known problem with no fix.
Gboard will cover up your text field whenever you swap screens. The only fix is use SwiftKey,she SwiftKey needs some updates it's not getting.
Are you sure? I'm running the September 5th update without this "shutdown" issue. It's possible I'm using my device differently than you, so how do you describe how this reproduces? I'm using my device in book mode 90% of the time -- specifically like a book in that there is usually a shallow crease of maybe 10° between the two screens. No "shutdown" issues at all.
https://answers.microsoft.com/en-us/surface/forum/all/surface-duo-constant-reboots-and-shutdowns/882ed79a-4c7c-4772-8ff7-223c2da70057
Looks like it's been a problem longer than I thought. It's all over Google.
I was looking for help, all I got was downvotes.
Oh, see, there's the problem. If you use Bing you don't see this issue. 😐
I'm inclined to think that this is a hardware issue and not software, because it doesn't affect everyone, myself included. When you have this shutdown problem, is the device sitting down, charging, actively being used in your hands, or in your pocket while moving about?