Card frozen, this is the 10th time in 2 weeks

Crypto.com Visa Card 💳

Never had to face this issue, but now its insane!

Its ridiculous to upload selfie with the req info each time.

Anyone else facing this ?

Posted Oct 16, 2021, 6:46 AM UTC

213
awzerxa•

Did you try warming it up and trying again

9
Space-ProjectOP•

Is 33°C enough?

5
kelvin_bot•

33°C is equivalent to 91°F, which is 306K.

^(I'm a bot that converts temperature between two units humans can understand, then convert it to Kelvin for bots and physicists to understand)

3†
berrti•

Good bot thanks

1
awzerxa•

Idk, I was expecting a rude; "thanks for the help" style response lmao. Leave it in the hands of the support and if worst comes to worst, sell it all and move to another exchange. The amount of issues I've seen with this exchange is so broad I'm still surprised I've never ran into any myself (other than not being able to login in when it matters most)

1
carjammed•

Are you a Canadian CDC user, by any chance? Might be linked to intercepted fraudulent charges.

2
Space-ProjectOP•

What issue did they have to face?

-1
piouiy•

Some sort of data leak affecting Canadian customers

2
Plastic-Act7648•

🙋‍♂️🙋‍♂️🧏🙋. I was cool with the reps. Then I wasn't. It's happened twice in the past 2 weeks both for 4 days

2
Plastic-Act7648•

I live in Ca

1
Space-ProjectOP•

It happend 11th time within this month {cs wants to gaslight & harassing me to send them nudes ;) }

1

Regular cards can get frozen too, I had my bank card frozen for a few days. However, the whole ordeal stretched over 2 weeks due to human error on the banks behalf.

1
Space-ProjectOP•

Have used +15 cards, had 0 issues

1