Delayed updating?
So I just had an item that I dropped off on the 12/1/21 (very last day of the allotted 3 day window) updated today the seller was considering canceling, understandable since it hadn't been updated several days after being bought. Usps
I then went back to an item I thought I misplaced or got lost inquired about it so Mecari could give me the tracking number, the item was dropped off at the end of the 3 day window or near it, can't remember but I do know I dropped it off on time. The seller wanted to cancel so I told him could he wait a few days and he did then he asked again to cancel it so I did on the 14th, Mecari told me since I canceled it they couldn't reimburse me. The cherry on top of it is I got rated 0 stars too. Ups
11/23/2021 7:25 P.M.DeliveredCORPUS CHRISTI, TX, US
11/23/2021 11:23 A.M.Out for DeliveryCorpus Christi, TX, United States
11/23/2021 5:37 A.M.On the WayCorpus Christi, TX, United States
11/06/2021 11:23 A.M.Label CreatedUnited States
How does this happen? both times I had several other items that were updated the same day.
Posted Dec 7, 2021, 6:42 PM UTC · edited
It says label was created 11/6 and you mentioned it was dropped off 12/1. That’s about 7 days of open shipping window etc. I’m basing this off of the info given by the attached history and what you stated. That’s a long time for a buyer to wonder..
Also never cancel an order on your end to refund a buyer if you’ve already sent out a package. They will only get refunded and you may be out of an item. However if it does eventually deliver, you can contact Mercari again and they may reimburse you as proof that the item went to the buyer. I hope you kept the tracking number.
I think you read it wrong? the 11/6 was for the first item via usps, the information shown is for the 2nd item sent out with ups.