Source
r/spotify•
qquestionmark

Since the last update I can no longer drag and scroll songs upwards in my playlists on the desktop app

Complaint

I can drag songs upwards, but it will no longer scroll upwards when I drag it to the top. It seems that the line that shows which rows is for song titles, albums, date added, etc now follows on the top as you scroll down your playlists, and blocks the top where you would drag a song to scroll upwards. It might always have been there, but it never stopped you from scrolling upwards while dragging a song. This means that you can drag and scroll downwards just fine, but you cannot do the same upwards. I imagine this might not be an issue for most people, but this really annoys me as I make a lot of playlists with custom orders, and now I have to drag a song to the top, then scroll up, then drag it to the top, then scroll, etc. The actual update (assuming I'm correct about it being new) to bring the line that shows which rows are which is so useless anyway. Anyone who needs to be reminded which row is which is too stupid to read anyway. I cannot imagine who would benefit from it.

Posted Dec 9, 2021, 7:39 PM UTC

1116
mattsuda•

I just got the new desktop app version 1.1.75 that is rolling out right now and this has been fixed.

Everyone should have the new update once it's fully rolled out

2
mattsuda•

I just tested tested this on my computer and I have the same issue.

As a workaround you can scroll with the scroll wheel on your mouse up or down when dragging a song and that should work too.

1
qquestionmarkOP•

Already tried that, and it doesn't work for me. Also tried page up without any luck.

1
mattsuda•

Huh, that's strange. I am using the Mac desktop app. Should be the same in the Windows desktop app I would think. Don't think it would have anything to do with having a certain mouse or anything like that. I tried Page Up and Down and that doesn't work for sure.

1
mattsuda•

Ok try this:

When dragging the song up, move your mouse to the very top of the Spotify window further than you normally would and it seems to work that way as a workaround.

1
sneetric•

i'm having the same issue as well, and i can't use the scroll wheel either (on windows desktop app). i feel your pain because i make playlists with custom orders too

1
mattsuda•

Try this:

When dragging the song up, move your mouse to the very top of the Spotify window further than you normally would and it seems to work that way as a workaround.

1
mattsuda•

I just got the new desktop app version 1.1.75 that is rolling out right now and this has been fixed.

Everyone should have the new update once it's fully rolled out

1
mattsuda•

Enough users have reported this so now it will hopefully be looked into and fixed in a future update. Thanks for posting about this.

As a workaround for now:

When dragging the song up, move your mouse to the very top of the Spotify window further than you normally would and it seems to work that way as a workaround.

1
qquestionmarkOP•

No luck with this work around either unfortunately, not with spotify in windowed or full screen. Might be experiencing different results with these workarounds because like sneetric I am using the Windows desktop app.

2
mattsuda•

Thanks for that info! It's strange how the workarounds I use in the Mac app don't work in the Windows app.

This issue is being looked into so hopefully we'll see a fix for this in a future desktop app update.

1
Zefiro•

Just got updated and also can't scroll. Do a lot of playlist editing and I might need to find another service if this isn't fixed soon. Also, support is useless so far

1
mattsuda•

I just got the new desktop app version 1.1.75 that is rolling out right now and this has been fixed.

Everyone should have the new update once it's fully rolled out

1
Zefiro•

Awesome. Thanks for taking the time to reply.

2
mattsuda•

A place to stay updated on this issue has been posted here:

https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-doesn-t-scroll-up-when-moving-song-to-the-top/idi-p/5313664

1
JesusWalkers•

Apple music is so much better. Spotify app is terrible....

0