Pixel 6 display turns off when docked on Pixel Stand 2g regardless of settings

I received my stand today, went through the setup when I first docked. Once the setup was done, the screen turned off. I can tap it to bring up the usual AOD, but that turns off after a few seconds. I went into the settings under connected devices, disabled the blank display when dark, fiddled with other things, nothing is working, the screen refuses to show anything. I'm just looking for a simple clock, is this normal behavior?

I also tried setting the screen saver when docked, but it's not letting that setting stick, when also seems odd.

What should the screen default be when it is docked? I do have the December update installed. I tried some googling, but all I can find are posts and references to people wanting to be able to turn their screen off when docked, while I'm in the opposite boat...

Posted Dec 17, 2021, 4:39 AM UTC

52
caaaate•

I had this same issue and tried for several days to fix it with no success. I finally resolved it when I noticed a settings icon on the lock screen right after I put the phone in the dock. Go into the dock settings (cog in the top right when you first set it in the dock) and turn off the setting about turning off the screen when docked (duh). I also have AOD enabled as well, not sure if this is required or not. Hope this helps.

3
maybelyingOP•

Thanks for the reply, I forgot to reply back to this post when I fixed the issue. I had done what you suggested, to no avail. After further digging I found that I actually had two instances of the stand under my connected devices, have no idea how that happened but I figured they were conflicting with each other. I killed both, and then docked and went through the initial setup again, that time it worked. Cheers.

2