Learned something new tonight.
I've been an on and off Dasher for a couple years now, just over 1100 deliveries so I'm not exactly a big time Top Dasher but I follow the basic rules. No tip, no trip; pay must cover mileage; avoid problem restaurants; no walmart/kroger/Walgreens orders etc.
Well as per usual I'm declining far more orders than I accept when I see my Completion rate had dropped from 93% to 91%. This is odd as I haven't had any issues that would make me un-assign, and I haven't been contacted about any failed deliveries.
So I call support, and I learned that every 6 deliveries I decline I have one automatically accepted and then unassigned by the app on my end. If I don't like this I am encouraged to end my Dash, uninstall the app, reinstall, and attempt to dash again afterwards.
Let's just say I'll be uninstalling to solve this issue...
Posted Jan 20, 2022, 12:39 AM UTC
Have you considered the possibility that the support agent was full of crap?
I accept almost no offers recently and my completion rate hasn't changed
She had the info for all my accepted orders as well as my declined orders and the times I had declined them. Now if she was talking out of her ass then I'll only have her to thank for giving me the last push I needed to stop using the app.