Smartlock stopped working

About a week ago smartlock stopped working.

I had it set to my home location and my smartwatch. It worked fine for two months.

And suddenly for a week, it doesn't work at all. It only says phone has been locked manually and I always have to type in my pin to open it. Doesn't even show the fingerprint option.

I tried removing the smart lock location /smartwatch and then it started showing the fingerprint again. But as the fingerprint works only 1/3 of the time, I'd really like to keep my phone unlocked at home.

Posted Feb 2, 2022, 5:45 PM UTC

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ArtemisPower•4 yr. ago

Mine started working :)

elyk_fall_down•4 yr. ago

I gave up on smartlock because of its rather intermittent nature. I directed my time to finding out how to get the fingerprint sensor working 100% and I've been able to do that. Now it's become a fairly easy habit of putting my thumb over the sensor and the phone unlocks and I don't really miss the smartlock now.

To me, the smartlock has to be changed to remain unlocked when it's connected to your home WiFi (rather than using GPS). That would solve the problem as it would be a solid lock.

altfillischryanPixel 6 Pro•4 yr. ago

So the location based smartlock has been pretty spotty for a long time and is not specific to one phone or manufacturer. I've found that turning off the location you have it set to, waiting a couple of minutes, and then turning it back on helps with that, but even then, it will eventually go back to not working or working sporadically. Users have been trying to find a good and permanent solution for a while to no avail. The thing I've found to help this last the longest is to put pins down for all of your neighbors and close residences, so if your GPS wanders, it shouldn't go outside your immediate area.

As for the trusted devices smart lock, I've found that to be much more reliable. Try going into settings and search for trust agents. Turn that off, back out and wait a bit, and then go back in to turn it on to see if that helps.