BL3 Crashes - Xbox Series S

[ XB Series X ]

My wife had constant crashes on her Xbox One X and load times were unacceptable so we decided to grab an S. If anything the S crashed more. We tried reinstalling and all of the items listed as common advice for this situation but it made no difference. On a whim I pointed a box fan at the console and it completely stopped the crashing. She could play for hours with zero crashes where before she couldn’t even make it 10 minutes. I ordered one of those $20 Series S specific fans from Amazon and have it running on low and have had zero crashes. The fan barely moves air but evidently it is just enough.

Anyhow, sharing this in case it helps anyone else.

Posted Feb 13, 2022, 4:52 PM UTC

713
Irion15•

It is unfortunately an issue that has been around since launch and WILL NOT get fixed by Gearbox. They say it's an Xbox issue, Microsoft says it's a game issue. All I know is, BL3 is the ONLY game to make my Xbox One X completely turn off, and no, I don't get an overheat warning. I absolutely loved this series, but refuse to play it anymore (and likely any other BL game tbh) since Gearbox decides that this isn't a glaring key issue that should be addressed. Not that they probably care, but they lost a lifelong fan because of it.

2
barjamOP•

I have never seen the overheat message either just the console shutting off. I want to hook her One X back up and see if blowing a fan across it fixes it too.

At any rate our problem is fixed on the S now so pretty happy about that. We played all day yesterday with zero crashes. If we turn off the fan it doesn’t last 10 minutes before it crashes. Really annoying.

1
WrK_OG_PRIEST•

Is yours still under warranty? I had almost the same exact issue with my series x where it thought it was overheating…opened a repair order online, shipped it to MS and they fixed it. Haven’t had any issues since then with “overheating”

1
barjamOP•

One X isn’t but S is. No other game has this issue even heavy hitter titles.

1
Irion15•

I wouldn't be happy about requiring a fan just to play a single game. I love the series so much, but having to find a workaround just shows the devs don't care about the issue imo.

-1
barjamOP•

Not thrilled about it but at least it solved the issue for us.

1
rs1236•

Mine did the same shit pretty frequently. More than a heavily modded fo4 could even manage on my xbone. On the series x fallout with at least 50 mods has crashed once and I think that was a mod conflict but bl3 crashed at least once per session. No other games do that on the x.

1
Fatmike88•

It varies quite a bit from console to console from what I have seen. I know people that have done all the “fixes” including fans and have had no luck. And some people seem to have never had their game crash. The most annoying thing is when it crashes and shuts down the console completely.

1
barjamOP•

Absolutely agree. I only posted this because it seemed that all the other potential solutions were commonly suggested but fans far less so. Assuming someone has an extra fan laying around it is easy to at least try this solution.

I did see a fair amount of posts unrelated to this showing that the thermal compound is often poorly applied on Xboxes. I had considered replacing this but if a $20 fan lets her play good enough.

1
blightingjezebel•

Link the fan on Amazon, king clown 🤡

1
barjamOP•

Cooling Stand Compatible with Xbox Series S, YUANHOT Dual Purpose Cooling Fan Cooler System Dock Station Accessories, 3 Level Adjustable Speed & 2 Extra USB Ports (Only Compatible with Xbox Series S) https://www.amazon.com/dp/B0948WDBVP/ref=cm_sw_r_cp_api_glt_i_N5MY4NKMP5MAFNGTFKSD?_encoding=UTF8&psc=1

2
blightingjezebel•

You da best

1
Van-Patchen•

What worked for me aside from cooling fans was a recommendation I found to keep the available memory above 25%. I dont understand why it matters. It's not ram opening up but I haven't had a single crash during multiple 5-6 hour sessions. (I hate that word...)

1