Expectations were definitely to high, my 10/2 dsl is way more stable and usable. I get nothing
but non-stop "network issues". Hoping this is just something thats going on when I was able to hookup. Central Indiana
Posted Feb 16, 2022, 10:53 PM UTC
I've had starlink for a year now. Recently, every night for an hour is network issues. No explanation or response from CS. When it works it's great when it doesn't I miss my shitty CenturyLink.
What time of night are you seeing issues? If it's after 11pm it's likely maintenance.
It's late night. Either between 1200am and 0100 or 0300 and 0400. Always 1hr in duration. Never down the entire time. But rather 2 or 3 mins at a time then up for 30 to 45 seconds and back down. Maintenance, I would assume would be a prolonged outage or at the very least 3 or 4 longer ones. Not 20 to 30+ short ones. 6 out of 7 nights for the better part of the entirety of winter.
I can get where you would think it would be down for an extended period if it was maintenance, but this is a very dynamic network vs a typical static ground network. The time frames you describe match the customer impacting maintenance window most ISPs use. It may be inconvenient for night owls but it is the least used time period, so it's the best way to minimize customer impact.
The frequency is likely due to coming out of the holidays with a large backlog, most ISPs freeze for a few weeks in December.
Would my connection strength in between drops look like an EKG?
Might be your equipment, I've installed Starlink for several clients running Unifi gear linked to a cloud controller, and only a single one went down over the last two weeks, and that was due to a power cut.
Found it to be crazy reliable and a game changer for anyone in rural areas, if it's that bad 10/2 is crazy good for rural, you get what you're given I suppose.
Oh no. I'm in central indiana as well. Although I've been delayed until mid '22. Doesn't sound good
Is this a new install? For how long was the dish powered up without interruption when you ran into these issues?
Got it on 2/14, It was never great, but over the last 24hrs the network issue is 10fold.
Stow it, power off the Starlink power supply (unplug it from the wall) for 20 minutes, then plug back in and wait until the dish re-aligns and connects, usually within 10 minutes.
I have actually solved network issue dropouts, which often occur after a firmware change overnight, by this full power cycle.
Can't explain it but whatever Starlink is doing with firmware and network changes a hard reset seems to often help.
No obstructions?
none, clear line to the sky.
https://i.imgur.com/dQMzoYl.jpg
https://i.imgur.com/dzIxoym.jpg