Source
r/melbourne•
MicroscoftSupport

Workaround for Myki auto topup not working on Google pay

Things That Go Ding

I saw a few people complaining about MYKI auto topup not working for them on google pay, and I was one of the people also experiencing that issue. Google isn't going to be fixing this any time soon so meanwhile I have a workaround that will help.

You will need:

  • Google Pay with a setup Myki
  • The PTV app
  • A Credit/Debit card

​

  1. In google pay click on on the Myki card to go to the screen where it prompts you to hold it near the terminal.
  2. Click the 3 dots on the top right and click "myki"
  3. Hold the "TICKET NUMBER" field to copy it
  4. In the PTV app, register a new myki card and paste the copied ticket number as the "myki number"
  5. Setup auto-topup in the ptv app and forget about it

​

This will sync the same card between the PTV app and Google pay, allowing for auto topups to somewhat work again.

Posted Mar 9, 2022, 8:34 AM UTC

128
[deleted]•

You’re a legend, cheers!

2
BabyGabe2022•

In a physical card and after auto topup, you would need to tap and hold for a few seconds so that online data syncs locally to the card.

Do you need to that in Google pay app?

2
MicroscoftSupportOP•

In the method I used, both the PTV app and Google Pay are using a virtual card, and that automatically updates the balance.

1
kglego•

Has anyone else had the problem of tapping on at your home station (getting charged $4.60) then tapping off again at parliament and getting charged again (not sure if it's happening for other loop stations)? I recently had this charge back paid to me and will be filing refund requests for the other times this has happened to me and would encourage others to review their charges for Myki mobile, especially if like me sometimes you catch the train into the city then ride a bike home from work.

1
MicroscoftSupportOP•

Hmm interesting, it seems to be fine for me and I only get charged at the station I tap off at. (I get off at Melb Central, and get on at any of the cranbourne line stations)

1
prokitesurfer•

I often get charged when I tap on if I didn't tap off for my previous trip (e.g. catch a tram home one day and don't tap off, I'll get charged for that trip the next time I tap on anywhere). I've had the same thought before but it has all evened out and the total amount I've paid across days/weeks is correct.

1
existence89•

Thanks!

1
MobiusOne3007•

Thanks heaps mate. "Not all heroes..."

1