Please fix. No information, just fix.
Posted Mar 14, 2022, 4:52 PM UTC
85130
K is fixed!
92
still not work... how do you?
61
K is fixed again!
21
Works on my side.
13
A real call u/applepwnz got once:
Me: "Tech Support, how can I help you?"
Them: "I'm not able to log into the website!"
Me: "Okay what message is it showing when you try to log in?"
Them: "SIR, I am NOT a computer person so I don't know."
Me: "Do you know which web browser you're using?"
Them: "I don't know what that is!"
Me: "Okay, when you want to go on the internet, do you click on a blue E, or a multicolored circle, or..."
Them: "SIR, I ALREADY TOLD YOU THAT I AM NOT A COMPUTER PERSON, YOU'RE REFUSING TO HELP ME SO I'M GOING TO HANG UP"
82
Let me find my vodka...
5
You didn't have to censor Charlie Kelly's email address.
27
Hello, I have remoted into your computer and fixed the issue.
16
Man, I hate resolving troubleshoot too.
14
Won't somebody please do the needful?!
7
Vasectomy coming right up
5
i once got an email (sent to me, not ITSD, and via reply-all on an unrelated email) which described the problem as: "it dissapers [sic] within my"
this was after i spent an hour on the phone with this person because they apparently couldn't figure out that "the clock in the bottom right" was referring to "the thing in the bottom right that tells the current time"
5
They don't know what clocks are anymore? Here to think my users had bricks for brains...
2
Tech Support people are supposed to be psychic, so even if they send a blank email, they expect you to know exactly what their problem is and how to resolve it without any further intervention from them.
5
[deleted]
5
The service desk sent us a job today that was less than useless.
They are supposed to use a template and mark yes / no basic things like has the device been restarted, how long ago was It working, does it work for anyone else etc
they filled it out but put "unsure, didn't ask" on all the questions
does it affect other users : unsure didn't ask
device restarted: unsure didn't ask
application restarted : unsure didn't ask
4
[deleted]
8
Yeah, I'd do that.
Missing stuff I can understand.
All of it useless but still filled in?
No, hell fuckin no.
2
handwritten on a single paged fax that once decorated the wall at the helpdesk
"URGENT - read backside for details"
3
I once had a user send in a ticket that just said "Printing Problems." I replied with a note that just said "Follow up questions." and waited until he got around to calling us about it.
3
Please do the needful
2
This seems pretty obvious: Just do the needful.
Have an upvote for triggering my PTSD.
Now I need a drink.
Literally same. I hate that phrase and we get it so often lmao
OK have done the needful, please revert back
Please revert and check once on priority
Yeah, this happened before and you fixed it, just do the same thing
I had no idea these phrases were so unanimously known LOL I'm not alone!!!!
It all reminds me of the old "the website is down" video https://m.youtube.com/watch?v=uRGljemfwUE
I still have to mute the phone to this day because of this video, the number of times someone has said to me "I've rebooted it 3 times" who has not seen this video makes me laugh so hard.
It's actually a leftover phrase from British colonial rule in India, it's an old British expression that died off in the UK long ago but in India it's still a thing
Also in Pakistan and Bangladesh to a lesser extent, too...