Source
r/f150•
LegolasTheMachineElf

When I made a change to my factory order, my dealer gave me a new order number. I called ford to ask about it and they said:

That my dealer submitted a second order under my name with the new changes and retro dated it to match my original order date, so now I have two trucks on order. Also that my dealer would most likely keep the truck from the original order and sell it. Ford said this is common and did not seem to take any issue with this practice but it feels dirty to me. Can dealers not just order their own trucks to sell? Now he will profit off two trucks in my name and I won’t get any better of a deal, which isn’t even a good one in the first place with how the current market is. Does this give me any more negotiating power? Probably not since if I don’t agree to whatever price they set in front of me, someone else would be happy to pay for it.

If this is a common practice amongst dealers and accepted by ford then who knows how many “double orders” are inflating our wait times. I’m at three months without even a VIN and ford couldn’t give me any information on when I might get one. XLT PB/ 301A/ FX4/ max tow/ sport appearance.

Posted Mar 15, 2022, 3:45 AM UTC

034
Delicious_Valuable54•

Ordered a truck from a dealer in Riverside CA. They sent me a confirmation with the price and a list of paperwork to fill out including payment deposit. Took me a few days to get it all back to them. They receive it all send me the confirmation and Ford sends me an email of confirmed order. Get an email 2 hours later, actually price went up by 1k. Please fill this new paper and send it back thanks. Ummm no, honor price you gave me. Unfortunately we can not. Ok cancel it. They said they would. I go to next dealer tell him what happens. Oh yeah they're not going to cancel, they're going to take it as allocation and mark it up. That was November, just got a confirmed build date for that truck end of March. I bought a different truck.

8
5-4powahhouse•

Good on you for walking away.

5
ndthehorseurodeinon•

So you want them to reward you financially for them allowing you to change your mind, doing extra work for you to place a new order and get the date moved up on the new config, then they get to benefit a bit as well to keep and sell the other truck they already ordered? They probably could have kept some of your deposit and charged you again if they really wanted to. Sounds like good service to me. Also you're the one that made a double order which would push back someone else's wait time. If the order is already processed to a certain point they can't stop it.

3
LegolasTheMachineElfOP•

I never made a double order, edge lord. I was told I could make changes to my existing order, not that they would order a second truck under my name to their benefit.

1
potatocross•

A dealer near me is offering people $1000 to NOT buy trucks after they order them. Have heard of plenty of dealers bringing in friends and family to 'order' trucks just to try and get more inventory.

3
JerryLZ•

Slightly off topic but is sport package considered different than the black appearance package?

3 month wait to even hit square 1 is rough. You get beat up along the way and can’t figure out the best route. Some say go big dealerships because they have more allocation but can also have a bigger wait so who knows.

2
brandon_mustrick•

Sport package is bumpers and door handles match the paint color, sport wheels, bucket seats with center console gear, all black interior.

1
dude-of-reddit•

I don’t think it seems dirty since you changed the order. As long as your price didn’t change aside from what you changed, don’t worry about it. Look at what dealers are having to deal with now with low inventory and trying to support their business. Let them make some extra scratch when they have an opportunity to.

2
LegolasTheMachineElfOP•

They shouldn’t be abusing loopholes as a public facing entity. What standards is that setting?

1
bodyman70•

I've had a dealer do that to me too. Makes sense really.

1
[deleted]•

[deleted]

1
3031983‘01 Lightning, ‘22 Tremor •

Dealers need inventory. And it’s a loophole way to get it.

0
Delicious_Valuable54•

Its not a loophole. They are claiming a customer is ordering the truck fraudently. If they can increase their inventory, it might give them an advantage over nearby dealers who choose not to do this. Just my opinion of course.

2
Iowagunner•

WHAT?

0
Delicious_Valuable54•

Whos yelling at you?

2
3031983‘01 Lightning, ‘22 Tremor •

It gives everyone more inventory. How is a better supply a bad thing?

0
Delicious_Valuable54•

The amount of vehicles manufactured is finite, so how will everyone get more inventory exactly? Vehicles ordered by customers are being sold at sticker or better, vehicles on the lot are getting a dealer mark up.

2
3031983‘01 Lightning, ‘22 Tremor •

You’re shopping the wrong dealers if you’re paying sticker.

If 5 local dealers all put in extra customer orders they receive more inventory. It will pull from inventory/allocation for dealer inventory. Is that a bad thing? No.

0
Iowagunner•

They are not your pickups until you sign on the dotted line.As long as you are buying a pickup that you want at a price you are willing to pay it's none of your business what the dealership does

0
Delicious_Valuable54•

Not sure I agree with you. Ethical business practices should always be something to consider. If this situation is mutually beneficial for both buyer and seller why couldn't he ask for something in return?

2
Iowagunner•

How is the dealer being unethical the future buyer changed what he wanted. Until his name is on a title he owns nothing. The dealer will take the first order and add it to there inventory the buyer is out nothing

0
Delicious_Valuable54•

The dealer can order trucks under standard allocation. They are gaining from the op's additional order, by using their name to gain additional inventory not allotted to them. What if said dealer double orders every build they get with a minor modification. Would that be okay? End of the day the dealer is gaining from the situation, if you think they are savvy for trying to make money, the op is savvy for trying to save money.

2
Iowagunner•

Is your real name Karen?

If the buyer got the pickup he wanted at the price he was willing to pay it's none of his business or yours how the dealership conducts business.

0